How to Get Serial Number on Screen Using "Dealer Mode"
If you’re locked out of your Uconnect radio due to the anti-theft code, the first step is to retrieve the serial number. You can access the serial number directly from the screen by entering **Dealer Mode** or **Engineering Mode** depending on your Uconnect system. Below is a detailed guide for different Uconnect 5 models to help you unlock your radio quickly and easily.
What Is Dealer Mode on Uconnect?
**Dealer Mode on Uconnect** (also known as **Engineering Mode**) is a hidden menu that provides access to advanced system information, including the radio’s serial number, which is essential for unlocking the radio. By entering Dealer Mode, you can retrieve this information without removing the radio from your vehicle. If you are wondering, "What is Dealer Mode on Uconnect?" it is a powerful tool for accessing critical system details, including the **Uconnect serial number** required for the anti-theft code retrieval process.
Uconnect 8.4:
- Hold the up, down, and front defrost buttons simultaneously for about 5 seconds and then you are presented with the "Dealer Mode" menu.
- Navigate to System Information → Radio Part Information → Serial Number
- Alternatively, press and hold both the temperature-up (red arrow) and temperature-down (blue arrow) buttons at the same time, for about 5 seconds, and you will enter the "Engineering Menu".
- Navigate to System Information → Radio Part Information → Serial Number
Uconnect 8.4 NEW (from +2019):
- Press the bottom left and the bottom right edges together and hold until it enters **Dealer Mode**. Do not press the buttons on the screen; it has to be below them.
- Navigate to System Information → Radio Part Information → Serial Number
Uconnect 12:
- Press the bottom left and the bottom right edges together and hold until it goes into **Dealer Mode**. Do not press the buttons on the screen; it has to be below them.
- Navigate to System Information → Radio Part Information → Serial Number
Uconnect 7-inch Engineering Mode (Jeep Compass 2018):
- Press and hold both the temperature-up (red arrow) and temperature-down (blue arrow) buttons at the same time (driver's side) for about 5 seconds to enter the "Engineering Menu".
- Navigate to System Information → Target Main Data → Serial Number
Retrieve Your Radio Anti-Theft Code
Once you have your **Uconnect serial number**, head over to findradiocode.com to get your Chrysler radio anti-theft code instantly. This simple and quick process will save you time and money, eliminating the need to visit the dealership. You can easily unlock your Uconnect radio by providing the serial number.
Additionally, you can watch a helpful video tutorial on how to retrieve your Uconnect radio code on our YouTube channel.