How Serial Numbers Work and Where to Find Them on 2024 Ram 4500 Radios
The starting step is locating the radio S/N.
Many people assume the code depends on the Ram model or year, but actually, the unlock process depends on the unique radio unit's serial number.
Each radio has its own serial tied to the security system.
This is actually better, because if you have bought a used radio, the VIN or other Ram-specific data wouldn't help.
Depending on the radio used, you may be able to retrieve the serial directly from the display or by looking at the label on the radio chassis.
Factory Radio Lineup for the 2024 Ram 4500
For 2024 the Ram 4500 runs the Uconnect 5 infotainment platform as standard across SLT and above (with Uconnect 4 retained on the very base Tradesman/base Chassis Cab in some markets). Uconnect 5 introduced wireless Apple CarPlay and Android Auto, five user profiles and a much faster processor compared with the Uconnect 4 hardware it replaced.
- Uconnect 3 / Uconnect 4 (sales code
UAG) - 5-inch base touchscreen, retained on the lowest Tradesman/base Chassis Cab build only. Visual ID: small 5-inch screen with conventional climate controls below. - Uconnect 5 with 8.4-inch display (sales code
UBL) - 8.4-inch landscape touchscreen with wireless Apple CarPlay and Android Auto, optional GPS navigation. Visual ID: 8.4-inch glass with the Uconnect 5 home grid (multiple user profiles, large widgets) instead of the older Uconnect 4 tile layout. - Uconnect 5 NAV with 12-inch display (sales code
UBQ) - 12-inch portrait touchscreen with built-in GPS, wireless Apple CarPlay and Android Auto. Standard on Limited and optional/standard on Laramie depending on the build. Visual ID: large vertical 12-inch glass with split-screen and the Uconnect 5 interface.
Quick test for 2024: a 5-inch screen with the older Uconnect interface means UAG, an 8.4-inch landscape screen with the new Uconnect 5 home grid means UBL, and a tall 12-inch portrait screen running Uconnect 5 means UBQ.
Fast Serial Lookup Using Radio Controls
These are the steps you need to follow for 2024 Ram 4500:
The 2024 Ram 4500 commercial chassis cab features the Uconnect 4C (RA4) 8.4" touchscreen in the commercial-grade cab. The serial number is retrievable via Dealer Mode:
- Turn ignition to ACC or ON.
- Press the bottom-left and bottom-right corners of the physical screen bezel (plastic frame, not glass) simultaneously for 5 seconds.
- Dealer Mode appears on the display.
- Go to: System Info → Radio Part Info → Serial Number.
Note Dealer Mode could be disabled on some 2024 4500 units after a software update. If so, physical removal is the fallback.
Taking Out the Radio to View the S/N on the Tag
If the serial does not appear in menu, the next step is checking the radio itself.
Many Ram radios require physical access to the serial tag attached to the unit.
Typical approach:
- Start by completely powering down the engine - pull the key out.
- Then remove the trim panel.
- Next, release the mounting points and slide the radio forward.
- Look for a barcode label showing the serial number.
If Dealer Mode is not accessible on your 2024 Ram 4500, the radio must be removed to read the serial label:
- Turn off the vehicle.
- Remove the surrounding bezel with a plastic pry tool. The 4500's commercial cab trim uses friction clips – work from the lower edge to release.
- Remove the mounting screws (Torx T20 or T25).
- Slide the unit forward to read the serial label on the side or top of the chassis.
Wiring can remain connected while you note the serial.
Taking Out the Radio to View the S/N on the Tag
The factory radio in the 2024 Ram 4500 also carries a printed barcode/sticker label on the chassis. On the fifth-generation DT HD dash the head unit (especially the 12-inch portrait UAX/UBQ) sits inside a wide centre-stack bezel that integrates the screen surround with adjacent climate and storage trim, so the work needs to be done methodically.
- Safety first: turn the ignition fully off, remove the key fob from the cabin, disconnect the negative battery terminal and wait at least 10-15 minutes before touching wiring so the SRS/airbag capacitors can discharge. Avoid yellow airbag/SRS connectors entirely and use plastic trim tools so nothing shorts or breaks.
- Tools you will need: plastic trim/panel removal kit, T20 Torx bit, Phillips #2 screwdriver, 7mm socket and short extension, flashlight, clean microfibre to rest the bezel on.
- Removal overview (2024 Ram 4500 dash): lift the rubber beauty pad on top of the centre stack to expose two T20 Torx screws and remove them; lift the rubber mat in the small cubby behind the 120V outlet to expose a third T20 Torx screw and remove that as well. With those three screws out, pull the centre-stack bezel rearward starting at the lower edge to release the spring clips around its perimeter. The bezel carries the hazard/HVAC switches, so unclip those harnesses before setting it aside on a clean cloth. Remove the four 7mm screws securing the radio cage to the dash support bracket, then slide the head unit straight rearward and disconnect the antenna lead and the multi-pin power/data connectors at the rear.
- Where the serial sits: the serial number is printed on a barcode/sticker label on the top or one side of the radio chassis, alongside the part number and supplier markings. Photograph the label up close and double-check ambiguous characters such as 0/O, 1/I and B/8 before submitting the value.
- Tips and professional advice: the 12-inch UAX/UBQ portrait head unit on the 4500 is deeply integrated into the wider centre-stack trim and shares hardware with the climate cluster, hazard switch and 120V outlet bezel - if the trim resists, stop and double-check for hidden screws rather than pulling harder. Owners who are not comfortable working around airbag wiring or releasing the wide integrated bezel should have a professional installer or dealer technician remove the unit instead; an experienced shop typically completes this in well under an hour.
Example: Ram 4500 serial number label location
S/N Patterns and Prefixes
The 2024 Ram 4500 Uconnect 4C (RA4) serial number formats:
T00AM– Harman Uconnect 4C (primary prefix)T00BE– Continental variantT0MYD– Updated Harman production (2020+)
Radio designation: RA4 (Uconnect 4C, 8.4"). Serial: 14 characters. The Ram 4500 chassis cab uses the same infotainment hardware as the Ram 3500 and 5500.
Important The serial number is not the same as the part number (P05064... or 68...). Only the 14-char serial generates the code.
What a Valid Serial Number Looks Like
The factory radios fitted to the 2024 Ram 4500 are predominantly Uconnect 5 head units (with Uconnect 4 retained on the base 5-inch UAG only). The serial style follows the standard Mopar/Uconnect convention, with the exact prefix driven by the supplier and software build of the specific unit, so any pattern below should be treated as a guide rather than a strict rule.
Uconnect 5 8.4-inch (UBL) and 12-inch (UBQ)
- Typically a 14-character alphanumeric string printed on the chassis barcode label.
- Often begins with
T(for exampleT00-prefixed Mitsubishi Electric builds) or withA2Con Continental-built modules. - Printed as a continuous run of letters and digits, with no spaces or dashes.
Uconnect 3 / Uconnect 4 5-inch (UAG, base only)
- Usually carries a Mopar/Visteon or Panasonic-style serial on the chassis sticker, so the printed label on the unit itself is the authoritative reference.
- Copy the serial exactly as printed and avoid guessing characters that look unclear.
How 2024 Ram 4500 Radio Code Lookup Works
Car radios use anti-theft codes dependent on the radio unit itself rather than the model or production year.
- The system uses the 4500's radio serial to retrieve the unlock code.
- After entering the serial into the form above, the system identifies the radio unit and retrieves the corresponding code.
- Simply input the digits into the 4500 stereo.
- This approach saves time compared to traditional methods for 2024 Ram 4500.
Unlocking the Radio After Code Generation
Once you have the serial number and retrieved the unlock code, the final step is entering it into your radio.
Ram original head units display a ENTER CODE message when ready for input.
The process is usually straightforward, but button layouts and confirmation methods may differ slightly depending on the radio version installed in your 4500.
Step-by-Step - Correct Entering Process
To input the unlock code on the 2024 Ram 4500's Uconnect 4C:
- The 8.4" screen shows "ENTER CODE" after a battery event.
- Use the touchscreen keypad to enter each digit of the 4-digit code.
- The radio restores after the 4th digit – no confirm step needed.
Lockout Warning: 3 wrong attempts = 60-minute lockout. Keep ignition ON. Cycling the ignition restarts the wait.
What Caused the Radio to Lock?
The Ram 4500's Uconnect 4C activates anti-theft after any power interruption. Ram 4500 operators see this most often because of:
- Battery replacement during service — primary cause. Commercial vehicles undergo frequent service and battery changes are common.
- Upfit electrical work — 4500 chassis cabs are frequently upfitted which often involves battery disconnects, triggering the lock.
- A failed radio fuse — common after commercial electrical work.
- Buying fleet-retired without a known unlock code.
The code is derived from the radio's serial number — not the VIN.
Fixing Common Code Entry Problems for 2024 4500
The Uconnect 4C serial on the Ram 4500 can be read via Dealer Mode (System Info → Radio Part Info → Serial Number) or on the barcode sticker on the unit housing after removal. Serial: 14 chars starting with T00AM, T00BE, or T0MYD.
Ignore the part number (P05... or 68...) on the same label.
No code prompt means the Uconnect 4C isn't locked. To trigger the code screen: pull the radio fuse and reinsert it, then turn ignition ON. The prompt appears on startup.
The Ram 4500's Uconnect 4C locks after 3 wrong entries. The screen continues to display "ENTER CODE" but blocks all input.
To reset: Keep ignition ON for a full 60 minutes. Turning off resets the timer. Commercial fleet vehicles must complete the full wait without interruption.
A rejected code on the Ram 4500's Uconnect 4C usually means the wrong serial was submitted. The RA4 label shows the serial (T00AM, T00BE, or T0MYD, 14 chars) and the part number (P05... or 68...) — only the serial generates the code.
Chassis cab labels can be worn or dusty. Wipe down the label or photograph it. Reach out for a free re-check if needed.
The Ram 4500's Uconnect 4C uses touchscreen-only code entry — tap each digit on the on-screen number pad. No physical preset buttons are involved. The radio auto-unlocks after the 4th digit.