How to Get Your 2024 Ram 5500 Radio Code
To get the code, you'll take only a few simple steps.
- Locate the radio's serial - this is the only information required to generate the correct unlock code.
Unlike when contacting the dealer, no VIN or paperwork is needed. - When you've found the S/N, type it into the form above.
The system checks it against a database of supported radios and automatically finds the matching radio code. - In most cases, the code appears instantly on the screen after you pay and is also sent to your email for backup.
If manual verification is required (rare situations), you'll be informed before checkout. - When you get it, just enter it into your radio to restore the functionality.
Final Step - Enter the Radio Code
After locating the S/N and received the unlock code, the last step is entering it into your radio.
Ram OEM units display a CODE prompt when ready for input.
The process is straightforward, but button layouts and confirmation methods may vary depending on the radio version installed in your 5500.
Step-by-Step - Correct Entering Process
Entering the unlock code on the 2024 Ram 5500's Uconnect 4C:
- The 8.4" screen shows "ENTER CODE" after a battery event.
- Use the touchscreen keypad to enter each digit of the 4-digit code.
- The radio restores after the 4th digit – nothing else needed.
Lockout Warning: 3 wrong attempts = 60-minute lockout. Keep ignition ON. Cycling the ignition resets the timer.
Where to Find the Serial Number on your 5500
The first step is writing down the radio serial.
Many people assume the code depends on the Ram model or year, but actually, the unlock process relies on the unique radio unit's serial number.
Each radio has its own serial tied to the security system.
This is actually better, because if you have an aftermarket radio, the VIN or other vehicle-specific data wouldn't help.
Depending on the radio used, you can retrieve the serial directly from the screen or by looking at the label on the radio chassis.
Factory Radio Lineup for the 2024 Ram 5500
For 2024 the Ram 5500 runs the Uconnect 5 infotainment platform as standard across SLT and above (with Uconnect 4 retained on the very base Tradesman/base Chassis Cab in some markets). Uconnect 5 introduced wireless Apple CarPlay and Android Auto, five user profiles and a much faster processor compared with the Uconnect 4 hardware it replaced.
- Uconnect 3 / Uconnect 4 (sales code
UAG) - 5-inch base touchscreen, retained on the lowest Tradesman/base Chassis Cab build only. Visual ID: small 5-inch screen with conventional climate controls below. - Uconnect 5 with 8.4-inch display (sales code
UBL) - 8.4-inch landscape touchscreen with wireless Apple CarPlay and Android Auto, optional GPS navigation. Visual ID: 8.4-inch glass with the Uconnect 5 home grid (multiple user profiles, large widgets) instead of the older Uconnect 4 tile layout. - Uconnect 5 NAV with 12-inch display (sales code
UBQ) - 12-inch portrait touchscreen with built-in GPS, wireless Apple CarPlay and Android Auto. Standard on Limited and optional/standard on Laramie depending on the build. Visual ID: large vertical 12-inch glass with split-screen and the Uconnect 5 interface.
Quick test for 2024: a 5-inch screen with the older Uconnect interface means UAG, an 8.4-inch landscape screen with the new Uconnect 5 home grid means UBL, and a tall 12-inch portrait screen running Uconnect 5 means UBQ.
Display-Based Serial Number Retrieval
The method for 2024 Ram 5500 is this:
The 2024 Ram 5500 largest-class chassis cab is equipped with the Uconnect 4C (RA4) 8.4" touchscreen in the commercial cab. The serial number is retrievable via Dealer Mode:
- Turn ignition to ACC or ON.
- Press the bottom-left and bottom-right corners of the physical screen bezel (plastic frame, not glass) simultaneously for 5 seconds.
- Dealer Mode opens on the display.
- Select: System Info → Radio Part Info → Serial Number.
Note Dealer Mode may be restricted on some 2024 5500 units after a software update. If so, physical removal is the fallback.
5500's Hardware Label Method
If the serial number cannot be accessed via display, use the hardware method.
Most Ram 5500 original radios include a tag with the serial number printed on the casing.
Process details:
- Shut down the car.
- Lift away surrounding dashboard trim.
- Remove fasteners holding the radio.
- Pull forward to inspect the label.
If Dealer Mode is not accessible on your 2024 Ram 5500, the radio must be removed to access the serial label:
- Turn off the vehicle.
- Pry off the surrounding bezel with a plastic pry tool. The 5500's heavy-duty cab trim has friction clips – start at the bottom.
- Remove the mounting screws (Torx T20 or T25).
- Slide the unit out to access the serial label on the top of the chassis.
Wiring can remain connected while you read the serial.
Taking Out the Radio to View the S/N on the Tag
The factory radio in the 2024 Ram 5500 also carries a printed barcode/sticker label on the chassis. On the fifth-generation DT HD dash the head unit (especially the 12-inch portrait UAX/UBQ) sits inside a wide centre-stack bezel that integrates the screen surround with adjacent climate and storage trim, so the work needs to be done methodically.
- Safety first: turn the ignition fully off, remove the key fob from the cabin, disconnect the negative battery terminal and wait at least 10-15 minutes before touching wiring so the SRS/airbag capacitors can discharge. Avoid yellow airbag/SRS connectors entirely and use plastic trim tools so nothing shorts or breaks.
- Tools you will need: plastic trim/panel removal kit, T20 Torx bit, Phillips #2 screwdriver, 7mm socket and short extension, flashlight, clean microfibre to rest the bezel on.
- Removal overview (2024 Ram 5500 dash): lift the rubber beauty pad on top of the centre stack to expose two T20 Torx screws and remove them; lift the rubber mat in the small cubby behind the 120V outlet to expose a third T20 Torx screw and remove that as well. With those three screws out, pull the centre-stack bezel rearward starting at the lower edge to release the spring clips around its perimeter. The bezel carries the hazard/HVAC switches, so unclip those harnesses before setting it aside on a clean cloth. Remove the four 7mm screws securing the radio cage to the dash support bracket, then slide the head unit straight rearward and disconnect the antenna lead and the multi-pin power/data connectors at the rear.
- Where the serial sits: the serial number is printed on a barcode/sticker label on the top or one side of the radio chassis, alongside the part number and supplier markings. Photograph the label up close and double-check ambiguous characters such as 0/O, 1/I and B/8 before submitting the value.
- Tips and professional advice: the 12-inch UAX/UBQ portrait head unit on the 5500 is deeply integrated into the wider centre-stack trim and shares hardware with the climate cluster, hazard switch and 120V outlet bezel - if the trim resists, stop and double-check for hidden screws rather than pulling harder. Owners who are not comfortable working around airbag wiring or releasing the wide integrated bezel should have a professional installer or dealer technician remove the unit instead; an experienced shop typically completes this in well under an hour.
Example: Ram 5500 serial number label location
Typical Serial Number Formats for 2024 5500 Radios
The 2024 Ram 5500 Uconnect 4C (RA4) serial number formats:
T00AM– Harman Uconnect 4C (most common prefix)T00BE– Continental versionT0MYD– Updated Harman production (later models)
Radio designation: RA4 (Uconnect 4C, 8.4"). Serial: 14 characters. The Ram 5500 chassis cab uses the same RA4 infotainment as the 3500 and 4500.
Important The serial is not the same as the part number (P05064... or 68...). Only the 14-char serial generates the code.
What a Valid Serial Number Looks Like
The factory radios fitted to the 2024 Ram 5500 are predominantly Uconnect 5 head units (with Uconnect 4 retained on the base 5-inch UAG only). The serial style follows the standard Mopar/Uconnect convention, with the exact prefix driven by the supplier and software build of the specific unit, so any pattern below should be treated as a guide rather than a strict rule.
Uconnect 5 8.4-inch (UBL) and 12-inch (UBQ)
- Typically a 14-character alphanumeric string printed on the chassis barcode label.
- Often begins with
T(for exampleT00-prefixed Mitsubishi Electric builds) or withA2Con Continental-built modules. - Printed as a continuous run of letters and digits, with no spaces or dashes.
Uconnect 3 / Uconnect 4 5-inch (UAG, base only)
- Usually carries a Mopar/Visteon or Panasonic-style serial on the chassis sticker, so the printed label on the unit itself is the authoritative reference.
- Copy the serial exactly as printed and avoid guessing characters that look unclear.
Why Is the Radio Asking for a Code?
The Ram 5500's Uconnect 4C activates anti-theft after the battery is disconnected or replaced. Severe-duty chassis cab owners encounter this most often because of:
- Battery replacement during service — the most common trigger. The largest chassis cabs run significant accessory loads that wear batteries faster.
- Commercial upfit electrical work — these trucks get heavily upfitted which frequently involves battery disconnects, triggering the lock.
- Blown fuse — frequent in commercial vehicles.
- Buying fleet-retired without a known unlock code.
The code is tied to the radio's serial number — not the VIN.
Understanding Unlock Issues with Your 5500
The Ram 5500's Uconnect 4C enters lockout after 3 wrong entries. The screen keeps showing "ENTER CODE" but blocks all input.
To reset: Keep ignition ON for a full 60 minutes. Turning off restarts the countdown. Heavy commercial vehicles must complete the full wait without interruption.
The Uconnect 4C serial on the Ram 5500 is accessible via Dealer Mode (System Info → Radio Part Info → Serial Number) or on the barcode sticker on the radio chassis after removal. Serial: 14 chars starting with T00AM, T00BE, or T0MYD.
Ignore the part number (P05... or 68...) on the same label.
The Ram 5500's Uconnect 4C uses touchscreen-only code entry — tap each digit on the virtual number pad. No physical preset buttons are involved. The radio unlocks after the 4th digit.
A rejected code on the Ram 5500's Uconnect 4C typically indicates the wrong serial was submitted. The RA4 label shows the serial (T00AM, T00BE, or T0MYD, 14 chars) and the part number (P05... or 68...) — the serial alone generates the code.
Heavy-duty labels may be hard to read. Photograph the label to read it clearly. Reach out for a free re-check if needed.
No code prompt means the Uconnect 4C isn't locked. Force the lock: briefly disconnect the battery, then turn ignition ON. The prompt shows on startup.