Get Your Panasonic Chrysler Uconnect 12.0 UDX Radio Code in 3 Easy Steps

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Front of the Chrysler Uconnect 12.0 UDX unit, unlocked with a 4-digit code from its serial
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Your code appears on screen immediately after the payment goes through, and the same code is emailed to you. The service runs round the clock, so there is nothing to wait for.

You are covered by our full refund guarantee. Send us a short video showing the serial number and the code being entered, and we return your money in full.
Our refund policy in full.

UDX defaults to Mexican Spanish on boot. Map data is Mexico-regional. If your radio boots in English by default, you have UAX/UCX rather than UDX.

Top of the chassis assembly behind the 12-inch screen module. That number (it starts with TM9) is all the code generation needs.

Recognized Serial Prefixes

Serial Prefix Status
TM9 Supported

If your serial starts with any prefix above, we can recover your code.

How to get your code?

Everything runs from the serial number on the radio's own label.

  1. 1 Find the serial number On the printed label on the radio housing, next to the barcode. Most units have to come out of the dash - release keys cost a few dollars.
  2. 2 Put it in the form on the left Exactly as printed, without spaces or dashes. The format is checked before any payment.
  3. 3 Unlock the radio The code appears the moment the payment clears, and a copy goes to your email. Keep it - the same four digits work for the life of the radio.

If it does not work, you get your money back.

Serial number label on the Chrysler Uconnect 12.0 UDX chassis, used to generate the unlock code

The sticker on your unit will look similar. Read the serial straight off it.

Serial number examples

Examples of serial numbers taken from Chrysler vehicles:

TM9341100221 (prefix: TM9)
TM9128455907 (prefix: TM9)
TM9067230144 (prefix: TM9)

Prefixes we see most: TM9

Identify Your Factory Radio

Not sure if your vehicle is equipped with the Chrysler Uconnect 12.0 UDX? Check the design, controls, display and features listed below against your factory radio.

Typical identification features:

  • 12.0" touchscreen set into the middle of the dash
  • A Mexico-market build
  • UDX printed on the factory label
  • A serial that begins with TM9

It is the Chrysler Uconnect 12.0 UDX when:

  • the factory label reads UDX
  • the label serial begins with TM9
  • the vehicle was built between 2019-2022
  • the display matches the Uconnect 12.0 12.0" touchscreen
Easy to mix up?

UDX defaults to Mexican Spanish on boot. Map data is Mexico-regional. If your radio boots in English by default, you have UAX/UCX rather than UDX.

Introducing the Chrysler Uconnect 12.0 UDX

The Chrysler Uconnect 12.0 UDX is an original factory-installed head unit developed for selected Chrysler vehicles. Built to deliver reliable audio playback and vehicle integration, this unit may also offer Bluetooth connectivity, touchscreen controls, CD/DVD playback, navigation or multimedia support, depending on the specific version.

Uconnect 12.0 UDX is the Mexican-market Panasonic 12-inch premium-audio Uconnect - Mexican Spanish UI default on the vertical 12-inch screen, factory premium-audio package, wireless CarPlay/Android Auto.

Between 2019-2022 the Chrysler Uconnect 12.0 UDX appeared across a number of Chrysler models, usually on vehicles using the Panasonic multimedia platform. It stayed in production long enough to become a familiar sight in that generation of cars.

Typical features include:

12.0" touchscreen

AM/FM radio

CarPlay and Android Auto support*

Hands-free Bluetooth with audio streaming

USB media playback

SiriusXM satellite radio*

Steering wheel control support

Anti-theft security code

*Availability depends on the vehicle specification.

Like many factory-installed radios, the Chrysler Uconnect 12.0 UDX is protected by an anti-theft system. If power is interrupted after replacing or disconnecting the vehicle battery, the unit may request the original radio code before it can be used again.

Platform details and official documentation are available from the official Uconnect site.

Where to Find Your Chrysler Uconnect 12.0 UDX Serial Number

Every Chrysler Uconnect 12.0 UDX has a unique serial number, and the unlock code is derived from it. You will find that number on the unit's own label - it is not in the service book and not on the dashboard.

Where exactly: Top of the chassis assembly behind the 12-inch screen module.

Getting to the label:

  1. Pull the unit forward with release keys (a few dollars online) - the wiring can stay plugged in.
  2. Find the white label on the housing and read the serial off it - it sits near the barcode.
  3. Type it into the form exactly as printed, without spaces.
Format on the label: TM9 plus 9 digits - TM9123456789 is a typical example.
Serial number label on the Chrysler Uconnect 12.0 UDX chassis, used to generate the unlock code

The label you are looking for

Watch the full process

Chrysler Uconnect 12.0 UDX radio code by serial number - video thumbnail

Our own clip of the unlock - more videos are on the channel.

Four Ways a Chrysler Uconnect 12.0 UDX Ends Up Locked

A locked Chrysler Uconnect 12.0 UDX is nearly always the result of one of four everyday situations, none of which mean anything is broken.

A repair cut the power

Alternator, starter or fuse-box work usually means disconnecting the battery - and the radio locks itself as a side effect of the repair.

You bought the car used

No handbook, no code card, seller long gone - none of it matters. The radio's own serial number carries everything needed to calculate the code.

A battery change

A replacement battery - or a flat one after the car sat for a while - cuts power to the radio, and the anti-theft system arms itself the moment power returns.

A replacement radio

Replacement radios are the textbook case: every unit has its own code tied to its own serial. Read the serial off the newly fitted radio and order for that one.

Whichever of these happened to you, the fix is identical: the serial number off the radio, the form at the top of this page, and the code is emailed in seconds.

Hardware Specifications

Specification Value
Manufacturer Panasonic
Radio Family Uconnect 12.0
Variant UDX
Market Mexico
Vehicle Brand Ram
Production Years 2019-2022
Display 12.0" touchscreen
Serial Prefixes TM9

Depending on the vehicle configuration, the Chrysler Uconnect 12.0 UDX may include additional multimedia features such as Bluetooth hands-free calling, USB media playback or factory navigation. Equipment levels can vary between production years and trims.

Models Featuring the Chrysler Uconnect 12.0 UDX

Vehicle Model Typical Production Years Notes
Ram 1500 DT Limited, Laramie Limited (Mexican premium-audio nav) 2019-2022

The vehicles listed above are the most common factory applications for the Chrysler Uconnect 12.0 UDX. Equipment packages and regional specifications vary, so verify the radio using its design, serial number or part number before ordering a code.

Compatible Radio Part Numbers 5

Every reference below is covered by this service. Find yours on the chassis label of the radio to confirm you are on the right page.

68378396AA 68378396AE 68422049AA 68422049AC 68422049AD

The part number is printed on the label on top of or on the side of the radio chassis, usually next to the serial number. If yours appears above, the Chrysler Uconnect 12.0 UDX is the right page.

Typing the code into your Chrysler Uconnect 12.0 UDX

It takes less than a minute once you have the four digits.

  1. Put the key in accessory position so the unit powers up and asks for the code.
  2. A four-digit keypad appears on the display.
  3. Key in the code, one digit at a time, left to right.
  4. The unit checks the code automatically on the last digit.
  5. Right code in, lock screen gone - the radio is back to its usual self.

Common problems

Too many wrong attempts

After a few wrong entries the radio stops accepting codes for a while - cutting power only restarts the clock. 60-minute PLEASE WAIT after three wrong codes. Power must stay on for the timer to count down.

Where the number actually is

The serial is on the unit itself, not in the vehicle papers or on the dashboard. Top of the chassis assembly behind the 12-inch screen module.

The radio locked itself again

Expected behaviour: the security system trips again whenever power is cut. Loss of 12V supply.

I am not sure I have the right variant

Close relatives of this unit look almost identical from the driver's seat. UDX defaults to Mexican Spanish on boot. Map data is Mexico-regional. If your radio boots in English by default, you have UAX/UCX rather than UDX.

Note the four digits somewhere safe - they are permanent and reusable after any power cut.

Frequently Asked Questions

Yes, and this is one of the most common orders. It makes no difference that it is from a donor car - the code is generated from the serial on ITS label, so read the serial off the replacement unit and enter that.

No, and any service that claims otherwise is guessing. The serial is the only input the algorithm has - with no serial there is simply nothing to work from.

Yes, and it is worth doing: order while the timer runs down, and by the time the radio accepts input again the code is already in your inbox. The lockout only blocks code ENTRY, not code retrieval.

It is. The code is generated with the manufacturer's own algorithm from your serial number, so it is the exact code a dealer would look up - the difference is the price and the fact that you do not have to book an appointment.

Pricing depends on the radio family and starts at $9.99. The exact amount for your serial is shown at checkout before you pay anything, so there is never a surprise on the invoice.

No. The code for the Chrysler Uconnect 12.0 UDX comes from the radio's own serial number, not from the vehicle identification number. A VIN lookup only works on Renault and Dacia units - for any other brand, including this one, the serial from the radio label is what we need.

After the Code Arrived

These are real orders and real radios. Hundreds more are on the reviews page.

"I am very glad I found this website. The code I received was the correct code. I am so happy that my radio works. I have a 2019 Chrysler Pacifica. I replaced the radio with a used one. Sad I needed a code to fix it after replacing it."

Daniel LaCore, Chrysler owner Verified purchase
Verified

I would give it a 10 all day didn't know if I was going to get took for my money but soon as I sent the money the code I need for my wife chrysler 200 came back an work

Robert Edmonds - Chrysler

Verified

Paid the money I got the code before I could make it out the house thank you so much 👋🏾

Yolonda Bridgeman - Chrysler

See the full list of reviews

Ordering a Chrysler Uconnect 12.0 UDX Code

Your original code arrives the moment you pay, with an email copy for safe keeping.

A complete refund whenever the code fails to open your unit.

Order at 3 a.m. or 3 p.m. - no dealership, no appointment, no towing.

One code, forever: the same digits unlock the unit after every power cut.

Read the full refund policy

Compare with Similar Models

These units are easily confused with the Chrysler Uconnect 12.0 UDX. If the details above do not match your radio, check one of these instead.