Panasonic Chrysler Uconnect 8.4 UMQ Asking for a Code? Get It Back Today
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Supported Radio Serial Prefixes
| Serial Prefix | Status |
|---|---|
TM9 |
Supported |
If your serial starts with one of these, we can recover your code.
How it works
One number, three steps, a couple of minutes.
- 1 Find the serial number Look for it on the chassis label. The radio normally has to come forward a little - the wiring can stay plugged in.
- 2 Enter it in the form Copy it character for character. We check the format up front, so a typo never costs you anything.
- 3 Unlock the radio The code appears the moment the payment clears, and a copy goes to your email. Keep it - the same four digits work for the life of the radio.
Money-back guarantee if the code does not unlock your radio.
This is an example label - the one in your car sits in the same place and looks much like it.
Identify Your Chrysler Uconnect 8.4 UMQ Radio
Compare the design, controls, display and features listed below with your factory-installed radio - the Chrysler Uconnect 8.4 UMQ is easy to identify once you know what to look for.
What the Chrysler Uconnect 8.4 UMQ looks like:
- 8.4" touchscreen in the centre of the dash
- No navigation tile on the home screen - no maps installed
- Built for the Australia / Oceania market
- Sales code UMQ on the chassis label
- Serial number starting with TM9
It is the Chrysler Uconnect 8.4 UMQ when:
- the chassis label carries the UMQ sales code
- the serial on the label starts with TM9
- the vehicle was built between 2017-2020
- the screen is the 8.4" touchscreen fitted to the Uconnect 8.4
UMQ is the Australian non-nav. If your radio supports DAB+ but maps return "Feature not available", you have UMQ. UMV is the nav sibling.
Chrysler Uconnect 8.4 UMQ Overview
The Chrysler Uconnect 8.4 UMQ is a factory-fitted Chrysler audio and multimedia unit. Alongside standard radio and audio playback it may include touchscreen controls, Bluetooth, CD/DVD playback or factory navigation, depending on how the vehicle left the factory.
Uconnect 8.4 UMQ is the Australia/Oceania-market Panasonic 8.4-inch non-navigation head unit (the "M" middle letter denotes the Australia/NZ market). Australian English UI, AS/NZS-compliant FM bands and DAB+, no built-in maps.
Between 2017-2020 the Chrysler Uconnect 8.4 UMQ appeared across a number of Chrysler models, usually on vehicles using the Panasonic multimedia platform. It stayed in production long enough to become a common sight in that generation of cars.
Common features on this unit:
8.4" touchscreen
AM/FM radio
Bluetooth hands-free and audio streaming
USB media playback
SiriusXM satellite radio*
Steering wheel control support
Anti-theft security code
*Availability depends on the vehicle configuration.
The Chrysler Uconnect 8.4 UMQ carries the same anti-theft protection as most factory units. Once power is cut - a flat battery, a battery swap, or the radio being removed - it will ask for the original code before it comes back to life.
How to Read the Serial Number Off Your Chrysler Uconnect 8.4 UMQ
Every Chrysler Uconnect 8.4 UMQ has a unique serial number, and the unlock code is derived from it. You will find that number on the unit's own label - it is not in the service book and not on the dashboard.
Where exactly: Top of the chassis label.
Getting to the label:
- Ease the radio out of the dash - most units need a pair of release keys, which cost very little online.
- Read the serial from the factory sticker on the housing, beside the barcode.
- Type it into the form exactly as printed, with no spaces or dashes.
Serial number location on this unit
Technical Overview
| Specification | Value |
|---|---|
| Manufacturer | Panasonic |
| Radio Family | Uconnect 8.4 |
| Variant | UMQ |
| Market | Australia / Oceania |
| Vehicle Brand | Jeep / Ram |
| Production Years | 2017-2020 |
| Display | 8.4" touchscreen |
| Navigation | No |
| Serial Prefixes | TM9 |
The exact functionality of the Chrysler Uconnect 8.4 UMQ depends on the vehicle it was installed in. Some versions include advanced multimedia features like navigation and Bluetooth, others ship in a simpler configuration. Features vary by production year, trim and regional specification.
Compatible Radio Part Numbers 34
All of the part numbers listed here are covered. Match the one printed on your unit's label and you are in the right place.
68289306AA
68289306AB
68289306AC
68289306AD
68289306AE
68289306AF
68289306AG
68289306AH
68306665AA
68306665AG
68306665AH
68306665AI
68306665AJ
68306665AK
68306665AL
68306665AM
68306665AN
68306665AO
68306665AP
68306665AR
68396540AA
68396540AB
68396540AC
68429181AB
68472595AA
68472595AB
68472595AD
68472595AE
68472595AF
68472595AG
See the full list of 34 part numbers
68472595AH
68472595AI
68472595AJ
68472595AK
Look for the part number on the radio's identification sticker, typically beside the serial number. Any reference listed here is supported by this service.
Vehicles Equipped with the Chrysler Uconnect 8.4 UMQ
| Vehicle Model | Typical Production Years | Notes |
|---|---|---|
| Jeep Grand Cherokee WK2, Wrangler JK (Australia non-nav) | 2017-2020 | |
| Ram 1500 (Australia RHD non-nav conversions) | 2017-2020 |
Some vehicle models were available with more than one factory radio depending on trim level, production year or regional market. Always verify your radio model before ordering a code.
Entering the code on the Chrysler Uconnect 8.4 UMQ
The code goes straight into the radio, not into the car's menus.
- Turn the ignition on so the radio powers up and shows the locked screen.
- A four-digit keypad appears on the display.
- Key in the code, one digit at a time, left to right.
- Verification happens by itself once the fourth digit is in.
- On a correct code the radio leaves security mode and plays again.
Troubleshooting the Chrysler Uconnect 8.4 UMQ
The screen shows a wait timer
A countdown means the anti-theft system is holding the unit. Leave the ignition on until it clears. 30-minute WAIT after three wrong codes.
I cannot find the serial number
It is printed on the housing, so the unit normally has to come forward to read it. Top of the chassis label.
Why it happened again
Expected behaviour: the security system trips again whenever power is cut. Loss of 12V supply.
I am not sure I have the right variant
The differences are easy to miss, so check this before ordering. UMQ is the Australian non-nav. If your radio supports DAB+ but maps return "Feature not available", you have UMQ. UMV is the nav sibling.
The code belongs to the radio and never changes, so keep it somewhere safe once you have it.
Before You Order - Common Questions
What Happens After You Order
The original code on screen within seconds of payment, emailed to you as well.
Full money-back guarantee if the code does not open your radio.
Available 24/7 - no booking, no dealer visit, no towing.
Works again and again - the code stays valid for the life of the radio.
Other OEM Radio Models
The models below look similar and are frequently mistaken for the Chrysler Uconnect 8.4 UMQ. Not your radio? Open one of these.