Can't Find Your Unit's Serial Number? Follow The Steps Below for Ram 1500 2024
The initial step is to locate the radio's S/N.
Depending on the radio unit fitted in your 2024 1500, the S/N can usually be found either through the display menu or by pulling the unit out and checking the label on the radio itself.
Follow the steps below to identify your S/N the right way.
Factory Radios on the 2024 Ram 1500
2024 was the final model year of the original DT Ram 1500 before the heavily updated 2025 model. The radio line-up continued with the Uconnect 5 platform that became standard for 2022, plus the carryover 5-inch base radio.
- Uconnect 3 / 4 5-inch (
UAG) - small base radio, standard on Tradesman work-truck specification. Visual ID: 5-inch display flanked by hard buttons and tuning knobs, no Apple CarPlay or Android Auto. The simplest radio in the 2024 line-up. - Uconnect 5 8.4-inch (
UBMnon-NAV /UBLNAV) - 8.4-inch landscape Uconnect 5, standard across Big Horn / Lone Star, Laramie, Rebel and most non-Limited trims. Visual ID: 8.4-inch landscape glass running the Uconnect 5 multi-tile home screen, wireless Apple CarPlay and wireless Android Auto, multi-profile support, over-the-air updates. - Uconnect 5 12-inch (
UBQ) - 12-inch portrait Uconnect 5 touchscreen, optional on Laramie and Rebel, standard on Longhorn and Limited. Visual ID: very large vertically oriented 12-inch screen, split-screen multitasking, wireless CarPlay / Android Auto in the top tile with vehicle controls below.
Quick field test: small 5-inch with knobs = UAG; 8.4-inch landscape with the Uconnect 5 multi-tile home screen = UBM (no NAV) or UBL (with NAV); large vertical 12-inch screen with the same Uconnect 5 graphics = UBQ.
View Your Serial on the Radio Screen
Try the following for your 2024 Ram 1500:
The 2024 Ram 1500 DT-body features the Uconnect 4C (RA4) with either the 8.4" standard-option or optional 12" portrait touchscreen in higher trims. The serial number is retrievable via Dealer Mode:
- Turn ignition to ACC or ON.
- Press the bottom-left and bottom-right corners of the physical screen bezel (plastic frame, not the glass) at the same time for about 5 seconds.
- Dealer Mode appears on the display.
- Go to: System Info → Radio Part Info → Serial Number.
12" Screen Note: On the 2024 1500 with the 12" portrait display, press both bottom bezel corners. Try using two fingers simultaneously. The Dealer Mode method is recommended before attempting removal of this larger module.
1500's Hardware Label Method
If the serial does not appear on screen, the next step is checking the radio itself.
Many Ram radios require physical access to the serial sticker attached to the unit.
Typical approach:
- Start by completely shutting off the engine - pull the key out.
- Then lift the dashboard bezel.
- Next, release the mounting points and slide the radio forward.
- Look for a barcode label showing the serial number.
If Dealer Mode won't open on the 2024 Ram 1500, physical removal is the alternative:
- Turn off the vehicle.
- Remove the center stack trim using a plastic pry tool. The 5th-gen 1500's modern interior uses snap-fit clips.
- Unscrew the mounting screws (Torx T20 or T25) securing the infotainment unit.
- Slide the unit out to access the serial label on the rear of the module.
12" Screen Note: The 12" portrait module is heavier than the 8.4". Support it carefully when extracting. Use Dealer Mode first.
Ram 1500's Hardware Label Method
Because the 2024 Ram 1500 ships with Uconnect 5 across the 8.4-inch and 12-inch screens and Stellantis has restricted on-screen dealer mode on those units, the printed chassis label is the most dependable place to read the radio serial. The DT centre stack is closely integrated, and the 12-inch portrait UBQ sits in a deeply integrated bezel.
- Safety first: turn the ignition off, take out the key, disconnect the negative battery terminal and wait a few minutes before touching wiring; never disturb the yellow airbag / SRS connectors and use plastic trim tools so nothing shorts or breaks.
- Tools you will need: plastic trim removal kit, Phillips and small Torx (T20 / T15) bit set, 7 mm socket, flashlight.
- Removal overview - 8.4-inch UBM / UBL: lift the rubber mat in the cubby at the top of the centre dash to reveal two T20 Torx screws, and lift the rubber mat in the small cubby above the 12 V / AC outlet for a third T20 screw. Remove all three, then carefully pry the centre stack bezel free with a plastic trim tool.
- Removal overview - 12-inch portrait UBQ: the 12-inch portrait Uconnect 5 screen lives in a much larger integrated bezel that extends across most of the centre stack and is tied into the climate cluster - removal involves more trim panels and connectors than the 8.4-inch unit.
- With the bezel free, remove the four 7 mm screws holding the radio cage to the dash support, then slide the head unit rearward.
- Disconnect the antenna lead, the USB / aux harness and the multi-pin power / data connectors before fully extracting the unit.
- The serial number sits on a printed barcode / sticker label on the top or side of the radio chassis, next to the part number and supplier markings.
- Photograph the label and double-check ambiguous characters such as 0 / O, 1 / I and B / 8 before submitting the serial. Because the 12-inch portrait UBQ is so deeply integrated with the surrounding bezel and climate cluster, we strongly recommend a professional installer or dealership pull that unit if you are not experienced with DT-platform interior work.
Example: Ram 1500 serial number label location
Typical Radio Serial Prefixes and Formats
The 2024 Ram 1500 (5th-gen) Uconnect 4C (RA4) serial number formats:
T00AM– Harman Uconnect 4C (most common prefix)T00BE– Continental Uconnect 4C variantT0MYD– Newer Harman production (later models)
Radio designations: RA4 (8.4" Uconnect 4C), UAQ/UAR (12" screen option). Serial: 14 characters alphanumeric.
Important Do not mix up the serial with the part number (P05064... or 68...) on the same label. Only the 14-char serial is used for the code.
What a Valid Serial Number Looks Like
The factory radios on the 2024 Ram 1500 use the standard Mopar / Uconnect head-unit serial style. The exact prefix depends on which Uconnect tier shipped with the truck and on which supplier (Continental, Harman or Panasonic) built the unit.
Uconnect 5 8.4-inch (UBM / UBL) and 12-inch (UBQ)
- Typically printed as a 14-character alphanumeric string on the chassis label.
- Because Uconnect 5 hardware is newer than the well-documented Uconnect 4 line, there is no published consensus prefix list specific to UBM / UBL / UBQ - the label on the unit itself is the authoritative reference.
- Copy the serial exactly as printed; do not assume a particular prefix.
Uconnect 3 / 4 5-inch (UAG)
- Usually carries a Mopar / Harman or Panasonic-style serial printed on the chassis sticker.
- Always copy the serial exactly as printed and avoid guessing characters that look unclear.
Unlocking the Radio After Code Generation
Once you receive the correct unlock code based on the S/N, you can restore default functionality by entering it into the unit.
The code entry process depends on the radio interface, but most 2024 1500 systems follow a similar structure using preset buttons, touch controls, or rotary knobs - depending on if it's a factory or an aftermarket unit.
You will typically see SAFE displayed on screen.
In-depth Input Instructions for 1500 2024
Entering the unlock code on the 2024 Ram 1500's Uconnect 4C:
- The 8.4" or 12" shows "ENTER CODE" after a battery event.
- Tap the touchscreen keypad to enter each digit of the 4-digit code.
- The radio auto-unlocks after the 4th digit – nothing else needed.
Lockout Warning: 3 wrong attempts = 60-minute lockout. Keep ignition ON. Cycling the ignition resets the 60-minute countdown.
In-depth Entering Instructions for Ram 1500 2024
Once the unlock code has been retrieved for a 2024 Ram 1500 head unit, it can typically be entered at the dash. Owner-forum reports for late-DT Uconnect 5 trucks continue to describe a manual code prompt rather than fully VIN-only auto-pairing.
- Limited attempts: Mopar / Uconnect head units only accept three incorrect tries before the radio enters a
WAITstate, so confirm every digit before pressing it. - Place the ignition in RUN / ACC so the radio powers up but the engine stays off.
- Wait for the display to show
CODE,Please enter Anti-Theft Codeor a similar prompt. - On the 8.4-inch UBM / UBL and the 12-inch UBQ, tap the on-screen number pad to enter each digit and confirm with the OK / Enter touch button.
- On the 5-inch UAG base radio, press the numbered preset buttons in sequence to enter the four-digit code.
- If
WAITappears after incorrect attempts, leave the radio powered with the ignition in RUN for the documented cool-down period (about 30 minutes; the vehicle may be driven during this time) before trying the correct code again.
From Serial Number to Unlock Code for your Ram 1500 - Explained
Getting your radio code takes only 4 easy steps.
- Find your radio's serial - this is the only information required by our side.
The difference with the dealership lookup is that no VIN is needed. - When you've found the S/N, type it into the form above.
Our system checks it against a database of supported factory radios and automatically finds the matching security code. - In most cases, the code appears instantly on the screen after you pay and is also sent to your email , just in case.
If manual verification is required (rare situations), you'll be informed before checkout. - Once you receive it, just enter it into your radio to restore the functionality.
Understanding Unlock Issues with Your 1500
The 5th-gen Ram 1500's Uconnect 4C enters lockout after 3 wrong entries. The screen continues to display "ENTER CODE" but blocks all taps during the lockout.
To clear: Keep ignition ON for a full 60 minutes. Any power interruption restarts the countdown. Ram 1500s used for towing that get turned off at job sites must complete the full wait without interruption.
The Ram 1500 Uconnect 4C uses touchscreen-only code entry — press each digit on the virtual keypad. No physical preset buttons are involved. The radio unlocks after the last digit. With the large screen: same process — tap each digit as normal.
The Uconnect 4C serial is accessible via Dealer Mode on the 1500's 8.4" or 12" (System Info → Radio Part Info → Serial Number), or on the physical label on the radio chassis after removal.
Serial: 14 chars starting with T00AM, T00BE, or T0MYD. Ignore the part number (P05... or 68...).
The Uconnect 4C label on the Ram 1500 shows both the serial number (14 chars: T00AM, T00BE, or T0MYD) and the part number (P05... or 68...). Just the serial produces the unlock code.
For the large screen: the serial label is on the rear of the module, visible only when removed. Double-check the label and contact support if the code still fails.
No code prompt means the Uconnect 4C hasn't triggered. To force the code screen: pull the radio fuse and reinsert it, then turn ignition ON. The prompt appears on startup.
Why Is the Radio Asking for a Code?
The 5th-gen Ram 1500's Uconnect 4C locks automatically after the battery is disconnected or replaced. Fifth-gen 1500 owners encounter this most often because of:
- Battery replacement — the most common trigger across all Uconnect variants.
- Blown radio fuse — frequent after aftermarket audio or accessory installation.
- Buying pre-owned without the code.
- Battery fully discharged from sitting unused.
The code is tied to the radio's own serial number — not the VIN.