How 2016 Ram ProMaster City Radio Code Lookup Works
To get the code, you'll take only 4 simple steps.
- Locate your radio's serial - this is the only info required by our side.
Unlike when contacting the dealer, no VIN or paperwork is needed. - Enter the serial number into our generator above.
Our system checks it against a database of supported units and automatically catches the matching security code. - In most cases, the code appears instantly on the screen after you pay and is also sent to your email , just in case.
If we need to check it manually, you'll be informed before checkout. - Once you receive it, just enter it into your radio to restore the functionality.
Inputting the Security Code
When you obtain the correct unlock code based on the serial number, you can restore default functionality by entering it into the unit.
The code entry process depends on the control layout, but most 2016 ProMaster City systems follow a similar structure using preset buttons, touch controls, or rotary knobs - depending on if it's a factory or an aftermarket unit.
You will typically see ENTER CODE displayed on screen.
The Correct Way to Enter It
To enter the unlock code on the 2016 Ram ProMaster City:
- Turn ignition ON. The Uconnect screen shows "ENTER CODE" or "CODE".
- Tap the touchscreen keypad to input each digit of the 4-digit unlock code.
- The radio unlocks after the final digit is entered.
Lockout: Typing in three wrong codes triggers a 60-minute lockout. The ignition must be left ON for the entire lockout timer.
Step-by-Step Code Input on a 2016 ProMaster City
Once the unlock code has been retrieved for a 2016 ProMaster City radio, the digits are entered straight at the head unit - no scan tool or dealer visit is required for the entry step itself.
Limited attempts. These head units only accept a small number of incorrect tries before going into a long lockout/WAIT state - owner reports on this generation cite a 30-minute timeout after too many wrong codes - so confirm every digit before pressing it.
Entering the code. Place the ignition in RUN/ACC so the radio powers up but the engine stays off. Wait for the display to show CODE, Enter Anti-Theft Code or a similar prompt. On the Uconnect 5.0 (VP2) 5-inch touchscreen, key in the four digits using the on-screen number pad and confirm with the on-screen OK/Enter button. On the base 1-DIN AM/FM radio, use the numbered preset buttons (1-4) in sequence to enter each digit and confirm with the labelled enter or tune knob as prompted on the small display.
If a wrong code was entered. If the screen shows WAIT or a similar timeout after the failed-attempt limit is reached, leave the radio powered with the ignition in RUN for a continuous 30 minutes before trying the correct code again.
Can't Find Your Unit's S/N? Follow The Steps Below for Ram ProMaster City 2016
The starting step is writing down the radio serial number.
Many drivers assume the code depends on the Ram model or year, but in reality, the unlock process relies on the unique radio's serial number.
This number identifies the exact head unit installed in your Ram ProMaster City.
This is actually better, because if you have bought an aftermarket radio, the VIN or other vehicle-specific data wouldn't help.
Based on the radio used, you may be able to retrieve the serial directly from the screen or by looking at the label on the radio chassis.
2016 Ram ProMaster City - Which Radio Did You Get?
The 2016 ProMaster City carried over the 2015 lineup unchanged. Two factory head units were offered, split by trim level. The base setup, standard on the entry-level Tradesman cargo van and the base Wagon, is a simple Mopar/Magneti Marelli 1-DIN AM/FM radio with a small monochrome display, hard preset and tune buttons, a USB input and four speakers - no touchscreen, no Bluetooth, no NAV. The volume option, standard on the Tradesman SLT and Wagon SLT trims and optional elsewhere, is the Uconnect 5.0 (VP2) 5-inch touchscreen head unit; this is a Fiat-developed Mopar/Continental VP2 platform with a Microsoft-based OS rather than the QNX used on the bigger Uconnect 8.4. It carries Bluetooth, voice command, USB and AUX as standard, with TomTom navigation and SiriusXM available as further options. A six-speaker package could be specified with the Uconnect 5.0 on SLT trims; lower-tier vans kept the four-speaker layout regardless of head unit.
Display-Based Serial Number Retrieval
Try the following for your 2016 Ram ProMaster City:
The 2016 Ram ProMaster City is a small commercial van built on the Fiat Doblo platform. It features the Uconnect 5.0" (RA1) touchscreen in most trims. The ProMaster City's radio may not support the Dealer Mode method.
To retrieve the serial number, the best approach is to extract the radio and read the serial from the barcode sticker on the back or side of the unit.
Locate Serial on ProMaster City's Radio Chassis
If the serial number cannot be accessed on-screen, use the pull-out method.
Most Ram ProMaster City OEM radios include a label with the serial number printed on the casing.
Basic process:
- Shut down the car.
- Lift away surrounding panel pieces.
- Release clips holding the radio.
- Move slightly to inspect the label.
To remove the radio from the 2016 Ram ProMaster City:
- Turn off the vehicle.
- Inspect release holes on the left and right of the radio faceplate. The ProMaster City can have European-style extraction slots.
- With release holes: Insert DIN removal keys into the holes and ease the unit forward.
- Alternatively: Pry off the surrounding bezel with a plastic pry tool, then remove the fasteners and pull the unit forward.
ProMaster City Tip: The smaller dashboard of the ProMaster City gives you access to the radio without much difficulty. The radio unit is more compact than in larger Ram vehicles.
Reach the Serial on the 2016 ProMaster City Radio Tag
The 2016 ProMaster City uses the same Italian-platform dash as 2015 - shared with the Fiat Doblo - so the fastener layout is different from US Mopar minivans. The serial on both the base 1-DIN AM/FM unit and the Uconnect 5.0 (VP2) touchscreen sits on a chassis sticker, which means the radio has to come out for it to be read.
Safety first. Turn the ignition off, remove the key, disconnect the negative battery terminal and wait several minutes before touching wiring. Stay clear of the yellow airbag/SRS connectors and use plastic trim tools so nothing shorts or breaks.
Tools you will need. Plastic trim removal kit, T-25 Torx bit (for bezel/upper retainers), T-10 Torx bit (for radio bracket screws), Phillips screwdriver and a flashlight.
Removal overview. Open any small storage tray above the radio. Ease the centre dash bezel forward at the lower edge using a plastic pry tool; on this Doblo-style dash the bezel is held in by retainer clips plus a small number of visible Torx fasteners rather than the four-clip arrangement used on US Chrysler/Dodge minivans. Once the clips and any visible T-25 Torx screws are released, lift the bezel away and unplug any harnesses running to it (for example the hazard switch). The radio chassis is held to the dash by metal brackets - back out the four T-10 Torx screws securing those brackets to free the unit, then slide the radio forward and disconnect the antenna lead and the multi-pin power/data harnesses on the rear.
Where the serial sits. The serial number is printed on a barcode/sticker label on the top or side of the chassis next to the part number and supplier markings; on the Uconnect 5.0 (VP2) units it sits on the metal case rather than appearing on the touchscreen.
Tips. Photograph the label up close in good light and double-check ambiguous characters such as 0/O and 1/I before submitting the serial.
Example: Ram ProMaster City serial number label location
S/N Patterns and Prefixes
The 2016 Ram ProMaster City radio uses the identical Stellantis serial format:
T00AM– Harman-manufactured Uconnect unitsT00BE– Continental-manufactured modulesTM9– Older production Harman units
The ProMaster City typically uses the RA1 (Uconnect 5.0") radio. The serial number is 14 characters and can be located on a manufacturer label on the unit casing.
Note Like the larger ProMaster, the ProMaster City is derived from a Fiat platform (Doblo). However, the Uconnect serial format is identical with all Stellantis vehicles.
Serial Number Patterns on 2016 ProMaster City Radios
Because the 2016 ProMaster City is built on an Italian platform with a Fiat-derived radio fitment, the prefix on the chassis label depends on which head unit was specified and which supplier built it. As always, treat the printed sticker on the unit itself as the authoritative reference rather than relying on a guessed prefix.
Uconnect 5.0 (VP2, 5-inch touchscreen)
The VP2 platform shares hardware with Fiat 500/500L Uconnect 5.0 units and is supplied through Mopar/Continental. VP2 serials are typically a 14-character alphanumeric string, often beginning with a T-style prefix; copy each character exactly as printed on the case sticker. The serial usually runs as a continuous block of letters and digits with no dashes or spaces.
Base AM/FM (1-DIN, no touchscreen)
The base 1-DIN radio fitted to Tradesman and base Wagon trims is supplied through Mopar/Magneti Marelli for the European platform; some markets received slightly different variants of this unit. Its serial is also printed on the chassis label rather than displayed on the screen; transcribe the label exactly without guessing unclear characters.
What Caused the Radio to Lock?
The ProMaster City's Uconnect locks automatically after a battery disconnect. Small commercial vans often undergo battery service and upfit work, so this happens regularly.
Common causes: battery replacement (most frequent), fuse failure after accessory installation, buying pre-owned without the code, or battery fully drained from sitting unused.
The code is derived from the radio's serial number — not the vehicle VIN.
Understanding Unlock Issues with Your ProMaster City
No code screen means the radio hasn't detected a power loss. Trigger the lock: pull and reinsert the radio fuse, then restore power and turn ignition ON. "ENTER CODE" appears on startup.
The ProMaster City features a touchscreen (Uconnect 5.0" RA1). Tap each digit on the virtual number pad. No physical preset buttons are involved. The radio confirms without a separate step after the last digit is entered.
As a compact van, its radio may use European-style extraction holes, making removal quicker than in pickup trucks. The serial label is on the rear of the unit: 14 chars starting with T00AM, T00BE, or TM9.
The ProMaster City radio label shows both the serial number (14 chars: T00AM, T00BE, or TM9 prefix) and a part number (P05... or 68...). Always use the 14-character serial — never the part number.
After 3 wrong attempts, the radio locks out for 60 minutes. The screen still shows "ENTER CODE" but ignores input during the wait.
To reset: Ignition ON, wait 60 full minutes without turning off. Any power interruption restarts the 60-minute countdown.