2017 Ram ProMaster City Factory Radios We Cover
Unsure which unit is in your dash? Match the screen and buttons against the 2017 Ram ProMaster City head units below. Each guide shows the serial prefixes and identification tips.
| Years | Factory radio | Serial starts with |
|---|---|---|
| 2017-2019 | Chrysler Uconnect 8.4 UAC Panasonic |
TM9
|
Finding the Radio S/N for Ram
The first step is locating the radio serial.
Most drivers assume the code depends on the Ram model or year, but in reality, the whole process depends on the unique radio's serial number.
Each radio has its own serial tied to the security system.
This is even better, because if you have bought a used radio, the VIN or other Ram-specific data wouldn't help.
Depending on the radio version used, you may be able to see the serial directly from the display or by checking the label on the radio chassis.
Identify Your 2017 Ram ProMaster City's Factory Radio
For 2017 the ProMaster City was again a carryover - the radio fleet was unchanged from 2015-2016. Use the list below to identify yours:
- Base AM/FM (1-DIN, no touchscreen). Standard on the entry-level Tradesman cargo van and base Wagon. Mopar/Magneti Marelli 1-DIN unit with a small monochrome display, hard preset and tune buttons, USB input and four speakers. No touchscreen, no Bluetooth, no NAV.
- Uconnect 5.0 (VP2, 5-inch touchscreen). Standard on Tradesman SLT and Wagon SLT trims, optional elsewhere. Fiat-developed Mopar/Continental VP2 platform with a Microsoft-based OS - distinct from the QNX-based Uconnect 8.4 in the larger ProMaster van. Bluetooth, voice command, USB and AUX as standard; TomTom navigation and SiriusXM available as options. Identifiable by the small 5-inch screen flanked by hard buttons.
- Six-speaker upgrade package (optional). Available with the Uconnect 5.0 on SLT trims; lower-tier vans kept the four-speaker layout regardless of head unit.
Before Removing the Radio, Try This Screen Method
These are the steps you should follow for 2017 Ram ProMaster City:
The 2017 Ram ProMaster City is a small cargo van based on the Fiat Doblo platform. It is equipped with the Uconnect 5.0" (RA1) touchscreen in most trims. The ProMaster City's radio doesn't always support the Dealer Mode screen diagnostic.
To find the serial number, you will likely need to extract the radio and read the serial from the manufacturer label on the unit casing.
Find it by Pulling Out the Radio Unit
If the serial number cannot be accessed through menu, use the removal method.
Most Ram ProMaster City OEM radios include a sticker with the serial number printed on the casing.
The process:
- Remove key from ignition.
- Carefully remove surrounding mounting frame.
- Release clips holding the radio.
- Move slightly to inspect the label.
To remove the radio from the 2017 Ram ProMaster City:
- Turn off the vehicle.
- Check for release holes on the left and right of the radio faceplate. The ProMaster City can have European-style extraction slots.
- With release holes: Insert thin release tools into the holes and ease the unit forward.
- If no release holes: Pry off the center stack trim with a plastic pry tool, then unscrew the mounting screws and pull the unit out.
ProMaster City Tip: The compact dashboard of the ProMaster City gives you access to the radio relatively easy. The radio unit is smaller than in full-size Ram vehicles.
Pulling Out the 2017 ProMaster City Radio for the S/N
The 2017 ProMaster City uses the same Italian-platform (Fiat Doblo) dash as 2015-2016, so the bezel/radio fastener layout is different from US Mopar minivans. The serial on both the base 1-DIN AM/FM unit and the Uconnect 5.0 (VP2) touchscreen is on a chassis sticker, so the radio needs to come out for it to be read.
- Safety first: turn the ignition off, remove the key, disconnect the negative battery terminal and wait several minutes; never disturb the yellow airbag/SRS connectors and use plastic trim tools to keep clips and metal contacts intact.
- Tools you will need: plastic trim removal kit, T-25 Torx bit (for the bezel/upper retainers), T-10 Torx bit (for the radio bracket screws), Phillips screwdriver and a flashlight.
- Open any small storage tray above the radio and ease the centre dash bezel forward at the lower edge using a plastic pry tool; on this Doblo-style dash the bezel is held in by retainer clips plus a small number of visible Torx fasteners.
- Once the clips and any visible T-25 Torx screws are released, lift the bezel away and unplug any harnesses running to it (for example the hazard switch).
- Back out the four T-10 Torx screws securing the metal radio brackets to free the unit.
- Slide the radio forward and disconnect the antenna lead and the multi-pin power/data harnesses on the rear.
- The serial number is printed on a barcode/sticker label on the top or side of the chassis next to the part number and supplier markings; on the Uconnect 5.0 (VP2) units it sits on the metal case rather than appearing on the touchscreen.
- Photograph the label up close and double-check ambiguous characters such as 0/O and 1/I before submitting the serial.
Example: Ram ProMaster City serial number label location
What a Valid Serial Number Looks Like
The 2017 Ram ProMaster City radio features the identical Stellantis serial format:
T00AM– Harman-manufactured Uconnect unitsT00BE– Continental-manufactured modulesTM9– Older production Harman units
The ProMaster City generally comes with the RA1 (Uconnect 5.0") radio. The serial number is 14 characters and can be located on a manufacturer label on the unit casing.
Note Like the larger ProMaster, the ProMaster City is Fiat-based (Doblo). Regardless, the Uconnect serial format is identical with other Stellantis vehicles.
Typical Serial Number Formats for 2017 ProMaster City Radios
Because the 2017 ProMaster City is built on an Italian platform with a Fiat-derived radio fitment, the prefix on the chassis label depends on which head unit was specified and which supplier built it. As always, treat the printed sticker on the unit itself as the authoritative reference rather than relying on a guessed prefix.
Uconnect 5.0 (VP2, 5-inch touchscreen)
- The VP2 platform shares hardware with Fiat 500/500L Uconnect 5.0 units and is supplied through Mopar/Continental.
- VP2 serials are typically a 14-character alphanumeric string, often beginning with a
T-style prefix; copy each character exactly as printed on the case sticker. - The serial usually runs as a continuous block of letters and digits with no dashes or spaces.
Base AM/FM (1-DIN, no touchscreen)
- The base 1-DIN radio fitted to Tradesman and base Wagon trims is supplied through Mopar/Magneti Marelli for the European platform.
- Some markets received slightly different variants of this unit, so the prefix on the case label can vary.
- Its serial is also printed on the chassis label rather than displayed on the screen; transcribe the label exactly without guessing unclear characters.
How Code Entry Works on Your Ram Radio
Now that you've found the radio serial and generated the unlock code, the next step is entering it into your radio.
Ram original head units display a CODE prompt when ready for input.
The process is simple, but button layouts and confirmation methods may change depending on the radio version installed in your ProMaster City.
Step-by-Step - Correct Entering Process
To enter the unlock code on the 2017 Ram ProMaster City:
- Turn ignition ON. The Uconnect screen displays "ENTER CODE" or "CODE".
- Use the touchscreen keypad to input each digit of the 4-digit unlock code.
- The radio restores after the last digit is entered.
Lockout: Entering 3 incorrect codes triggers a 60-minute lockout. The ignition must stay ON for the full lockout timer.
Detailed Code Entry Walk-Through for 2017 ProMaster City
Once the unlock code has been retrieved for a 2017 ProMaster City radio, the digits are entered straight at the head unit - no scan tool or dealer visit is required for the entry step itself.
- Limited attempts: these head units only accept a small number of incorrect tries before going into a long lockout/WAIT state - owner reports on this generation cite a 30-minute timeout after too many wrong codes - so confirm every digit before pressing it.
- Place the ignition in RUN/ACC so the radio powers up but the engine stays off.
- Wait for the display to show
CODE,Enter Anti-Theft Codeor a similar prompt. - On the Uconnect 5.0 (VP2) 5-inch touchscreen, key in the four digits using the on-screen number pad and confirm with the on-screen OK/Enter button.
- On the base 1-DIN AM/FM radio, use the numbered preset buttons (1-4) in sequence to enter each digit and confirm with the labelled enter or tune knob as prompted on the small display.
- If the screen shows
WAITor a similar timeout after the failed-attempt limit is reached, leave the radio powered with the ignition in RUN for a continuous 30 minutes before trying the correct code again.
How to Unlock a Ram ProMaster City Radio After Power Loss
To get the code, you'll take only 4 easy steps.
- Find the radio's serial number - this is the only information required to generate the correct unlock code.
The difference with the dealership lookup is that no VIN or paperwork is needed. - When you've found the S/N, type it into the form above.
Our system checks it against a database of supported units and automatically finds the matching radio code. - In most cases, the code appears instantly on the screen after payment and is also sent to your email for backup.
If manual verification is required (rare situations), you'll be informed before checkout. - When you receive the code, just enter it into the radio to restore full functionality.
What Caused the Radio to Lock?
The ProMaster City's Uconnect locks automatically after a battery disconnect. Small commercial vans often undergo battery service and upfit work, so this happens regularly.
Common causes: battery replacement (most frequent), fuse failure after accessory installation, buying used without a known unlock code, or battery fully drained from storage.
The code is derived from the radio's serial number — not the vehicle VIN.
Understanding Unlock Issues with Your ProMaster City
The ProMaster City radio label has both the serial number (14 chars: T00AM, T00BE, or TM9 prefix) and a part number (P05... or 68...). Always use the 14-character serial — never the part number.
The ProMaster City uses a touchscreen (Uconnect 5.0" RA1). Press each digit on the on-screen number pad. No physical preset buttons are involved. The radio confirms without a separate step after the 4th digit is tapped.
As a compact van, its radio may use DIN-style extraction holes, making removal quicker than in larger vehicles. The serial label is on the side or back of the unit: 14 chars starting with T00AM, T00BE, or TM9.
No code screen means the radio hasn't triggered yet. Trigger the lock: briefly disconnect the battery, then restore power and turn ignition ON. "ENTER CODE" comes up on startup.
After 3 wrong attempts, the radio locks out for 60 minutes. The screen keeps showing "ENTER CODE" but blocks input during the wait.
To reset: Ignition ON, wait 60 full minutes without switching off the van. Turning the ignition off restarts the 60-minute countdown.