2019 Ram ProMaster City Radio Units and Their Makers
The radio in a 2019 Ram ProMaster City depends on trim and options. The pages below explain every matching unit in detail.
| Years | Factory radio | Serial starts with |
|---|---|---|
| 2017-2019 | Chrysler Uconnect 8.4 UAC Panasonic |
TM9
|
Can't Find Your Unit's S/N? Follow These Steps for Ram ProMaster City 2019
Very important thing to know is that factory radios use a specific S/N to identify each unitindividually.
Your security system links the code directly to this serial.
Different from vehicle-specific data such as VIN or registration info, it is not determined by the model or production year, so you'll be able to generate it even if you have a radio that you bought afterwards.
Depending on the maker and radio installed in your Ram ProMaster City, the retrieval method is different.
Here are the best ways to locate it.
Factory Radios on the 2019 Ram ProMaster City
The 2019 ProMaster City is built on the Italian/Turkish-engineered Fiat Doblo platform and carries a much narrower factory radio range than the larger ProMaster van. Only one infotainment tier was officially offered for the model year, with an optional dealer/Mopar navigation card available on top of it.
- Uconnect 3.0 with 5-inch touchscreen (RA2-style) - the standard and only factory infotainment unit on the 2019 ProMaster City Tradesman and SLT trims. Visual ID: small 5-inch colour touchscreen sitting at the top of the centre stack with hard buttons running along the bottom edge of the screen, AM/FM/SiriusXM with Bluetooth streaming audio, integrated Voice Command, and a single USB port. Apple CarPlay and Android Auto are not part of this generation Uconnect 3.
- Uconnect 3.0 with 5-inch touchscreen plus Mopar Navigation - same 5-inch hardware as above with the optional dealer-installed Garmin-based navigation SD card and turn-by-turn guidance enabled. Visual ID: identical fascia to the standard 5-inch unit, but with a NAV/Map tile on the home screen and a Mopar SD card seated in the dash slot.
Field check: small 5-inch screen with hard buttons below it, no Apple CarPlay or Android Auto, and a centre stack that is shared with the Fiat Doblo body shell rather than the larger ProMaster van.
Using Hidden Radio Menus to Find the Serial
The method for 2019 Ram ProMaster City is this:
The 2019 Ram ProMaster City is a compact commercial van built on the Fiat Doblo platform. It features the Uconnect 5.0" (RA1) touchscreen in most trims. The ProMaster City's radio may not support the Dealer Mode screen diagnostic.
To find the serial number, you will likely need to extract the radio and find the serial from the manufacturer label on the unit casing.
Releasing the Radio Unit to View the S/N on the Tag
If the serial number cannot be accessed on-screen, use the pull-out method.
Most Ram ProMaster City OEM radios include a label with the serial number printed on the housing.
Step-by-Step Approach:
- Switch off the vehicle.
- Remove the bezel surrounding the radio.
- Unscrew the mounting bolts.
- Pull the unit outward to access the label.
The serial number is usually located near the barcode.
To remove the radio from the 2019 Ram ProMaster City:
- Switch off the vehicle.
- Check for release holes on each side of the radio faceplate. The ProMaster City sometimes features European-style extraction slots.
- If release holes are present: Insert DIN removal keys into the holes and slide the unit out.
- Without release holes: Remove the dashboard trim with a plastic pry tool, then unscrew the fasteners and slide the unit forward.
ProMaster City Tip: The compact dashboard of the ProMaster City gives you access to the radio relatively easy. The radio unit is more compact than in full-size Ram vehicles.
View Serial by Pulling Out the Radio Unit
For the 2019 ProMaster City the most reliable way to read the radio serial is to pull the head unit and read the printed sticker on the chassis. The Doblo-based dash uses an unusual upper clipboard tray sitting directly above the radio, so a careful removal is important.
- Safety first: turn the ignition off, take out the key, disconnect the negative battery terminal, and wait several minutes before touching wiring; never disturb any yellow airbag/SRS connectors and use plastic trim tools so nothing shorts or breaks.
- Tools you will need: plastic trim removal kit, Phillips screwdriver, T-25 and T-10 Torx bits, flashlight, and a pair of DIN radio release keys (Mopar/Metra 86-3528 or equivalent); some owners report that bent coat-hanger wire shaped to match the release-key profile can substitute in a pinch.
- Removal overview: first deal with the upper dash clipboard/storage tray that sits above the radio. Lift the lid and back out the visible Torx screws, then ease the tray forward to expose the upper mounting points around the radio.
- Releasing the radio: insert the DIN release keys into the small holes either side of the head unit fascia until you feel the internal clips release, then pull the radio straight out using the keys as handles.
- Disconnect carefully: with the radio just clear of the dash, release the antenna lead and the multi-pin power/data connectors on the back of the unit before lifting it fully out.
- Find the label: the serial number is printed on a barcode/sticker label on the top, side, or rear of the radio chassis next to the part number and supplier markings (commonly a Mopar/Magneti Marelli or Continental code).
- Tips: photograph the label up close in good light and double-check ambiguous characters such as 0/O, 1/I and B/8 before submitting the serial. If the DIN keys do not release the radio cleanly, do not force the unit; reseat the keys and try again rather than risk snapping the internal latches.
Example: Ram ProMaster City serial number label location
S/N Patterns and Prefixes
The 2019 Ram ProMaster City radio features the same Stellantis serial format:
T00AM– Harman-manufactured Uconnect unitsT00BE– Continental-manufactured modulesTM9– Older production Harman units
The ProMaster City most commonly features the RA1 (Uconnect 5.0") radio. The serial number is 14 characters and can be located on a manufacturer label on the unit casing.
Note Similar to the larger ProMaster, the ProMaster City is derived from a Fiat platform (Doblo). However, the Uconnect serial format is identical with other Stellantis vehicles.
Typical Serial Number Formats for 2019 ProMaster City Radios
The 2019 ProMaster City is built on the Italian/Turkish Fiat Doblo platform, so the head-unit supplier mix is closer to a European Fiat than to a US-built Mopar truck. The exact prefix on the chassis label depends on which supplier built the Uconnect 3 unit, so the printed sticker on the chassis itself is always the authoritative reference.
Uconnect 3.0 5-inch (with or without Mopar Navigation)
- Often a 14-character alphanumeric string printed on the chassis label.
- Mopar-style units may begin with
T(for exampleT00AM,TM9orTQ1); Continental-built variants are commonly seen with anA2Cprefix on Doblo-platform radios. - The serial is usually a continuous run of letters and digits with no dashes or spaces.
Because the ProMaster City shares its dash and electronics with the Fiat Doblo, owner reports also describe shorter numeric serials and Magneti Marelli supplier codes. Copy the serial exactly as printed on the unit and avoid guessing characters that look unclear.
How Our Radio Code Generator Works for 2019 Ram ProMaster City
Car radios use security codes dependent on the radio unit itself instead of the model or production year.
- Our lookup service works by matching your Ram ProMaster City radio's serial number.
- Once the serial number is submitted, the system identifies the radio unit and retrieves the corresponding code.
- You can then enter the code directly into your Ram radio.
- Compared to Ram dealer retrieval, this method is faster and more convenient.
Code Entry Process for 2019 ProMaster City
Once you receive the correct unlock code based on the serial number, you can restore default functionality by entering it into the unit.
The code entry process depends on the head unit design, but most 2019 ProMaster City systems follow a similar structure using preset buttons, touch controls, or rotary knobs - depending on if it's a factory or an aftermarket unit.
You will typically see CODE displayed on screen.
In-depth Entering Instructions for ProMaster City 2019
To enter the unlock code on the 2019 Ram ProMaster City:
- Turn ignition ON. The Uconnect screen displays "ENTER CODE" or "CODE".
- Press the touchscreen keypad to enter each digit of the 4-digit unlock code.
- The radio confirms after the last digit is entered.
Lockout: Entering 3 incorrect codes triggers a 60-minute lockout. The ignition must be left ON for the full lockout countdown.
In-depth Entering Instructions for ProMaster City 2019
Once the unlock code has been retrieved for a 2019 ProMaster City Uconnect 3 head unit, it can be keyed in directly at the dash - no scan tool or dealer visit is required. Before paying for a code, it is worth checking the small storage compartment on the top right side of the dash (and the glovebox), as Mopar shipped many ProMaster City vans with the original anti-theft code printed on a card in a plastic bag stowed in that area.
- Limited attempts: Mopar/Uconnect head units only accept three incorrect tries before the radio enters a
WAITstate, so confirm every digit before pressing it. - Place the ignition in RUN/ACC so the radio powers up but the engine stays off.
- Wait for the display to show
CODE,Please enter Anti-Theft Code, or a similar prompt. - On the Uconnect 3 5-inch touchscreen, tap the on-screen number pad to enter each digit of the 4-digit code and confirm with the on-screen OK/Enter button.
- If the on-screen keypad is unavailable on a particular software build, the numbered preset buttons (1-6) on the fascia can be used in sequence as the unit prompts.
- If
WAITappears after wrong attempts, leave the radio powered with the ignition in RUN for a continuous 30 minutes before trying the correct code again; some owners also report success after disconnecting the battery for around 30 minutes and reconnecting.
Why Is the Radio Asking for a Code?
The ProMaster City's Uconnect activates anti-theft after a battery disconnect. Small commercial vans often undergo battery service and upfit work, making this a common event.
Common causes: battery replacement (most frequent), fuse failure after accessory installation, buying pre-owned without a known unlock code, or battery fully drained from sitting unused.
The code is tied to the radio's serial number — not the vehicle VIN.
Understanding Unlock Issues with Your ProMaster City
The ProMaster City uses a touchscreen (Uconnect 5.0" RA1). Press each digit on the virtual number pad. No physical preset buttons are involved. The radio unlocks automatically after the 4th digit is entered.
Because the ProMaster City its radio sometimes has DIN-style extraction holes, making removal faster than in larger vehicles. The serial label is on the side or back of the unit: 14 chars starting with T00AM, T00BE, or TM9.
After 3 wrong attempts, the radio enters lockout for 60 minutes. The display keeps showing "ENTER CODE" but ignores input during the wait.
To reset: Ignition ON, wait 60 full minutes without switching off the van. Any power interruption resets the 60-minute countdown.
The ProMaster City radio label has both the serial number (14 chars: T00AM, T00BE, or TM9 prefix) and a part number (P05... or 68...). Always use the 14-character serial — not the part number.
No code screen means the radio isn't locked yet. To force the code prompt: briefly disconnect the battery, then restore power and turn ignition ON. "ENTER CODE" comes up on startup.