Locked ProMaster City Radio? Here's Exactly How to Get the Code
To get the code, you'll take only a few simple steps.
- Find the radio's serial - this is the only information required to generate the correct unlock code.
Unlike when contacting the dealer, no VIN is needed. - Enter the serial number into our generator above.
Our system checks it against a database of supported units and automatically finds the matching anti-theft code. - In most cases, the code will appear instantly on the screen after you pay and is also sent to your email , just in case.
If manual verification is required (rare situations), you'll be informed before checkout. - Once you receive it, just enter it into the radio to restore full functionality.
Understanding the Radio Serial Number and How to Locate It on 2022 ProMaster City
The first step is to find the radio's serial num.
Based on the head unit type fitted in your 2022 ProMaster City, the serial can usually be accessed either through the display menu or by pulling the unit out and checking the label on the radio itself.
Below are the most common methods to identify your serial quickly.
Radios Offered in the 2022 Ram ProMaster City
2022 was the final model year of the Doblo-based ProMaster City for the US market, and the factory radio specification was carried over unchanged from the previous years rather than upgraded to a Uconnect 4 or Uconnect 5 platform.
- Uconnect 3.0 with 5-inch touchscreen (RA2-style) - the standard and only factory infotainment unit on 2022 Tradesman and Tradesman SLT trims. Visual ID: small 5-inch colour touchscreen at the top of the centre stack with hard buttons running along the bottom edge of the screen, AM/FM/SiriusXM with Bluetooth streaming audio, integrated Voice Command, and a single USB port. Apple CarPlay and Android Auto are not part of this generation Uconnect 3.
- Uconnect 3.0 with 5-inch touchscreen plus Mopar Navigation - the same 5-inch hardware activated with the optional Mopar/Garmin navigation SD card. Visual ID: identical fascia to the standard 5-inch unit, but with a NAV/Map tile on the home screen and a Mopar SD card seated in the dash slot.
Field check: 5-inch screen with hard buttons below it, no Apple CarPlay or Android Auto on the home screen, and an upper dash clipboard tray sitting directly above the radio. Although Uconnect 5 was already in production on other Stellantis vehicles by 2022, it was never fitted to the ProMaster City - confirmed by Stellantis itself stating that Uconnect 4 cars cannot be upgraded to Uconnect 5 in the field.
Accessing the Serial Number Through the Radio Menu
Try the following for your 2022 Ram ProMaster City:
The 2022 Ram ProMaster City is a compact commercial van built on the Fiat Doblo platform. It comes with the Uconnect 5.0" (RA1) touchscreen in most trims. The ProMaster City's radio doesn't always support the Dealer Mode screen diagnostic.
To locate the serial number, you will likely need to physically remove the radio and read the serial from the barcode sticker on the back or side of the unit.
ProMaster City's Hardware Label Method
If the serial does not appear on screen, the next step is checking the radio itself.
Many Ram radios require physical access to the serial sticker attached to the unit.
Usual approach:
- Start by completely turning off the engine - pull the key out.
- Then lift the trim panel.
- Next, release the mounting points and pull the radio forward.
- Look for a printed tag showing the serial number.
To remove the radio from the 2022 Ram ProMaster City:
- Turn off the vehicle.
- Inspect release holes on both sides of the radio faceplate. The ProMaster City may use DIN-style extraction holes.
- With release holes: Insert DIN removal keys into the slots and ease the unit forward.
- If no release holes: Pry off the center stack trim with a trim removal tool, then remove the mounting screws and slide the unit out.
ProMaster City Tip: The smaller dashboard of the ProMaster City makes access to the radio without much difficulty. The radio unit is smaller than in larger Ram trucks.
Releasing the Unit to Access the S/N on the Tag
For the 2022 ProMaster City - the final US model year - the most reliable way to read the radio serial is still to pull the head unit and read the printed sticker on the chassis. The Doblo-based dash with the upper clipboard storage tray directly above the radio was carried unchanged into 2022, so the same removal sequence applies as in earlier years.
- Safety first: turn the ignition off, take out the key, disconnect the negative battery terminal, and wait several minutes before touching wiring; never disturb any yellow airbag/SRS connectors and use plastic trim tools so nothing shorts or breaks.
- Tools you will need: plastic trim removal kit, Phillips screwdriver, T-25 and T-10 Torx bits, flashlight, and a pair of DIN radio release keys (Mopar/Metra 86-3528 or equivalent); bent coat-hanger wire shaped to match the release-key profile can substitute in a pinch.
- Removal overview: deal with the upper dash clipboard/storage tray above the radio first - lift the lid, back out the visible Torx screws and ease the tray forward to expose the upper mounting points around the radio.
- Releasing the radio: insert the DIN release keys into the small holes either side of the head unit fascia until the internal clips release, then pull the radio straight out using the keys as handles.
- Disconnect carefully: with the radio just clear of the dash, release the antenna lead and the multi-pin power/data connectors on the back of the unit before lifting it fully out.
- Find the label: the serial number is printed on a barcode/sticker label on the top, side, or rear of the chassis, alongside the part number and supplier markings.
- Tips: photograph the label up close in good light and double-check ambiguous characters such as 0/O, 1/I and B/8 before submitting the serial. If the DIN keys do not release the radio cleanly, do not force the unit; reseat the keys and try again rather than risk snapping the internal latches.
Example: Ram ProMaster City serial number label location
What a Valid Serial Number Looks Like
The 2022 Ram ProMaster City radio features the identical Stellantis serial format:
T00AM– Harman-manufactured Uconnect unitsT00BE– Continental-manufactured modulesTM9– Earlier production Harman units
The ProMaster City typically uses the RA1 (Uconnect 5.0") radio. The serial number is 14 characters and can be located on a barcode sticker on the radio body.
Note Similar to the larger ProMaster, the ProMaster City is derived from a Fiat platform (Doblo). Regardless, the Uconnect serial format is consistent with other Stellantis vehicles.
Typical Serial Number Examples for 2022 ProMaster City
The 2022 ProMaster City still rides on the Italian/Turkish Fiat Doblo platform for its final US model year, so the head-unit supplier mix is closer to a European Fiat than to a US-built Mopar truck. The exact prefix on the chassis label depends on which supplier built the Uconnect 3 unit, and the printed sticker on the chassis is always the authoritative reference.
Uconnect 3.0 5-inch (with or without Mopar Navigation)
- Often a 14-character alphanumeric string printed on the chassis label.
- Mopar-style units may begin with
T(for exampleT00AM,TM9orTQ1); Continental-built variants are commonly seen with anA2Cprefix on Doblo-platform radios. - The serial is usually a continuous run of letters and digits with no dashes or spaces.
Doblo-platform supplier notes
- Because the ProMaster City shares its dash and electronics with the Fiat Doblo, owner reports also describe shorter numeric serials and Magneti Marelli supplier codes on some units.
- Copy the serial exactly as printed on the unit and avoid guessing characters that look unclear; a misread
0/Oor1/Iis enough to derail the code lookup.
Entering the Radio Security Code
When you obtain the correct unlock code based on the serial number, you can restore default functionality by entering it into the unit.
The code entry process depends on the control layout, but most 2022 ProMaster City systems follow a similar structure using preset buttons, touch controls, or rotary knobs - depending on if it's a factory or an aftermarket unit.
You will typically see CODE displayed on screen.
Correct Entering Process
To input the unlock code on the 2022 Ram ProMaster City:
- Turn ignition ON. The Uconnect screen displays "ENTER CODE" or "CODE".
- Press the touchscreen keypad to enter each digit of the 4-digit unlock code.
- The radio unlocks after the final digit is entered.
Lockout: Entering 3 incorrect codes results in a 60-minute lockout. The ignition must remain ON for the entire lockout timer.
Step-by-Step Code Input Guide
Once the unlock code has been retrieved for a 2022 ProMaster City Uconnect 3 head unit, it can be keyed in directly at the dash - no scan tool or dealer visit is required. Before paying for a code, it is worth checking the small storage compartment on the top right side of the dash (and the glovebox), as Mopar shipped many ProMaster City vans with the original anti-theft code printed on a card in a plastic bag stowed in that area.
- Limited attempts: Mopar/Uconnect head units only accept three incorrect tries before the radio enters a
WAITstate, so confirm every digit before pressing it. - Place the ignition in RUN/ACC so the radio powers up but the engine stays off.
- Wait for the display to show
CODE,Please enter Anti-Theft Code, or a similar prompt. - On the Uconnect 3 5-inch touchscreen, tap the on-screen number pad to enter each digit of the 4-digit code and confirm with the on-screen OK/Enter button.
- If the on-screen keypad is unavailable on a particular software build, the numbered preset buttons (1-6) on the fascia can be used in sequence as the unit prompts.
- If
WAITappears after wrong attempts, leave the radio powered with the ignition in RUN for a continuous 30 minutes before trying the correct code again; some owners also report success after disconnecting the battery for around 30 minutes and reconnecting.
Why Is the Radio Asking for a Code?
The ProMaster City's Uconnect activates anti-theft after losing power. Small commercial vans often undergo battery service and upfit work, so this happens regularly.
Common causes: battery replacement (most frequent), blown fuse after accessory installation, buying pre-owned without the code, or battery completely discharged from storage.
The code is tied to the radio's serial number — not the vehicle VIN.
ProMaster City 2022 Common Radio Problems
The ProMaster City uses a touchscreen (Uconnect 5.0" RA1). Tap each digit on the digital number pad. No physical preset buttons are involved. The radio unlocks automatically after the last digit is tapped.
Because the ProMaster City its radio may use DIN-style extraction holes, making removal faster than in pickup trucks. The serial label is on the side or back of the unit: 14 chars starting with T00AM, T00BE, or TM9.
The ProMaster City radio label has both the serial number (14 chars: T00AM, T00BE, or TM9 prefix) and a part number (P05... or 68...). Be sure to use the 14-character serial — not the part number.
No code screen means the radio hasn't detected a power loss. Trigger the lock: briefly disconnect the battery, then restore power and turn ignition ON. "ENTER CODE" appears on startup.
After 3 wrong attempts, the radio enters lockout for 60 minutes. The display still shows "ENTER CODE" but blocks input during the wait.
To reset: Ignition ON, wait 60 full minutes without switching off the van. Any power interruption resets the 60-minute countdown.