Find your 2018 Ram ProMaster City Head Unit
Even within one model year, the 2018 Ram ProMaster City could leave the factory with more than one radios. Pick the unit that looks like yours.
| Years | Factory radio | Serial starts with |
|---|---|---|
| 2017-2019 | Chrysler Uconnect 8.4 UAC Panasonic |
TM9
|
From Serial Number to Unlock Code for your Ram ProMaster City - Explained
Getting your radio code takes only 4 simple steps.
- Find the radio's serial - this is the only information required to generate the correct unlock code.
Unlike when contacting the dealer, no VIN is needed. - When you've found the S/N, type it into the form above.
The system checks it against a database of supported units and automatically retrieves the matching radio code. - In most cases, the code appears instantly on the screen after you pay and is also sent to your email , just in case.
If manual verification is required (rare situations), you'll be notified before checkout. - When you receive the code, just enter it into the radio to restore full functionality.
Locate the Serial Number Needed to Generate Ram ProMaster City 2018 Radio Code
Very important thing to know is that factory radios use a specific S/N to identify each unitindividually.
Your anti-theft system links the code directly to the serial.
Unlike car-specific data like VIN or registration info, it is not determined by the model or production year, so you'll be able to retrieve it even if you have a radio that you bought afterwards.
Depending on the manufacturer and radio installed in your Ram ProMaster City, the retrieval method is different.
Here are the best ways to find it.
Radios Offered in the 2018 Ram ProMaster City
The 2018 ProMaster City was the last of the pre-facelift years and continued the same two-radio fleet that launched in 2015 - no platform change. The standard equipment on most trims for 2018 was widened slightly, with the 5-inch Uconnect head unit becoming standard equipment alongside Bluetooth and a rearview camera. Identify yours below:
- Base AM/FM (1-DIN, no touchscreen) - still fitted to entry-level fleet/Tradesman cargo configurations. Mopar/Magneti Marelli 1-DIN unit with a small monochrome display, hard preset and tune buttons, USB input and four speakers. No touchscreen and no NAV.
- Uconnect 3 / Uconnect 5.0 (VP2, 5-inch touchscreen) - now standard on most 2018 ProMaster City trims (including Tradesman SLT and Wagon SLT) and rebranded under the new "Uconnect 3" naming convention while remaining the same VP2 hardware as the earlier Uconnect 5.0. Fiat-developed Mopar/Continental platform with a Microsoft-based OS, distinct from the QNX-based Uconnect 8.4 in the larger ProMaster van. Bluetooth, voice command, USB and AUX as standard; TomTom navigation and SiriusXM available as options.
- Six-speaker upgrade package - still available on SLT trims with the Uconnect head unit; lower-tier vans kept the four-speaker layout.
View Your S/N via the Radio Screen
These are the steps you need to follow for 2018 Ram ProMaster City:
The 2018 Ram ProMaster City is a small cargo van built on the Fiat Doblo platform. It features the Uconnect 5.0" (RA1) touchscreen in most trims. The ProMaster City's radio does not typically support the Dealer Mode method.
To find the serial number, you must extract the radio and find the serial from the barcode sticker on the back or side of the unit.
ProMaster City's Hardware Label Method
If the serial number cannot be accessed through menu, use the removal method.
Most Ram ProMaster City factory radios include a sticker with the serial number printed on the housing.
The process:
- Shut down the car.
- Gently detach surrounding mounting frame.
- Release clips holding the radio.
- Pull forward to inspect the label.
To remove the radio from the 2018 Ram ProMaster City:
- Power down the vehicle.
- Look for release holes on each side of the radio faceplate. The ProMaster City may use European-style extraction slots.
- With release holes: Insert thin release tools into the slots and ease the unit forward.
- Without release holes: Remove the surrounding bezel with a plastic pry tool, then remove the fasteners and slide the unit out.
ProMaster City Tip: The compact dashboard of the ProMaster City provides access to the radio fairly straightforward. The radio unit is more compact than in larger Ram vehicles.
Releasing the 2018 ProMaster City Radio to Read the S/N
The 2018 ProMaster City still uses the same Italian-platform (Fiat Doblo) dash that launched in 2015 - the bezel and radio fastener layout did not change for this MY. The serial on both the base 1-DIN AM/FM unit and the Uconnect 3 / 5.0 (VP2) touchscreen is on a chassis sticker, so the radio has to come out for it to be read.
- Safety first: turn the ignition off, remove the key, disconnect the negative battery terminal and wait several minutes; never disturb the yellow airbag/SRS connectors and use plastic trim tools to keep clips and metal contacts intact.
- Tools you will need: plastic trim removal kit, T-25 Torx bit (for the bezel/upper retainers), T-10 Torx bit (for the radio bracket screws), Phillips screwdriver and a flashlight.
- Open any small storage tray above the radio and ease the centre dash bezel forward at the lower edge using a plastic pry tool; on this Doblo-style dash the bezel is held in by retainer clips plus a small number of visible Torx fasteners.
- Once the clips and any visible T-25 Torx screws are released, lift the bezel away and unplug any harnesses running to it (for example the hazard switch).
- Back out the four T-10 Torx screws securing the metal radio brackets to free the unit.
- Slide the radio forward and disconnect the antenna lead and the multi-pin power/data harnesses on the rear.
- The serial number is printed on a barcode/sticker label on the top or side of the chassis next to the part number and supplier markings; on the Uconnect (VP2) units it sits on the metal case rather than appearing on the touchscreen.
- Photograph the label up close and double-check ambiguous characters such as 0/O and 1/I before submitting the serial.
Example: Ram ProMaster City serial number label location
How Serial Numbers Usually Look on These ProMaster City Radios
The 2018 Ram ProMaster City radio has the identical Stellantis serial format:
T00AM– Harman-manufactured Uconnect unitsT00BE– Continental-manufactured unitsTM9– Earlier production Harman units
The ProMaster City most commonly features the RA1 (Uconnect 5.0") radio. The serial number is 14 characters and appears on a barcode sticker on the unit casing.
Note Similar to the larger ProMaster, the ProMaster City is derived from a Fiat platform (Doblo). However, the Uconnect serial format is identical with other Stellantis vehicles.
How Serial Numbers Usually Look on 2018 ProMaster City Radios
Because the 2018 ProMaster City is built on an Italian platform with a Fiat-derived radio fitment, the prefix on the chassis label depends on which head unit was specified and which supplier built it. As always, treat the printed sticker on the unit itself as the authoritative reference rather than relying on a guessed prefix.
Uconnect 3 / Uconnect 5.0 (VP2, 5-inch touchscreen)
- The VP2 platform shares hardware with Fiat 500/500L Uconnect 5.0 units and is supplied through Mopar/Continental.
- For 2018 the same hardware was rebranded as "Uconnect 3" but the VP2 serial format did not change.
- VP2 serials are typically a 14-character alphanumeric string, often beginning with a
T-style prefix; copy each character exactly as printed on the case sticker. - The serial usually runs as a continuous block of letters and digits with no dashes or spaces.
Base AM/FM (1-DIN, no touchscreen)
- The base 1-DIN radio fitted to entry-level Tradesman/cargo configurations is supplied through Mopar/Magneti Marelli for the European platform.
- Some markets received slightly different variants of this unit, so the prefix on the case label can vary.
- Its serial is also printed on the chassis label rather than displayed on the screen; transcribe the label exactly without guessing unclear characters.
Got the Code? Here's How to Enter It
Once you have the radio serial and retrieved the unlock code, the next step is entering it into your radio.
Ram factory radios display a CODE prompt when ready for input.
The process is usually straightforward, but button layouts and confirmation methods may change depending on the radio version installed in your ProMaster City.
In-depth Input Instructions for ProMaster City 2018
To enter the unlock code on the 2018 Ram ProMaster City:
- Turn ignition ON. The Uconnect screen shows "ENTER CODE" or "CODE".
- Use the touchscreen keypad to type each digit of the 4-digit unlock code.
- The radio restores after the last digit is entered.
Lockout: Typing in 3 wrong codes activates a 60-minute lockout. The ignition must stay ON for the full lockout countdown.
Entering the Code on a 2018 ProMaster City
Once the unlock code has been retrieved for a 2018 ProMaster City radio, the digits are entered straight at the head unit - no scan tool or dealer visit is required for the entry step itself.
- Limited attempts: these head units only accept a small number of incorrect tries before going into a long lockout/WAIT state - owner reports on this generation cite a 30-minute timeout after too many wrong codes - so confirm every digit before pressing it.
- Place the ignition in RUN/ACC so the radio powers up but the engine stays off.
- Wait for the display to show
CODE,Enter Anti-Theft Codeor a similar prompt. - On the Uconnect 3 / 5.0 (VP2) 5-inch touchscreen, key in the four digits using the on-screen number pad and confirm with the on-screen OK/Enter button.
- On the base 1-DIN AM/FM radio, use the numbered preset buttons (1-4) in sequence to enter each digit and confirm with the labelled enter or tune knob as prompted on the small display.
- If the screen shows
WAITor a similar timeout after the failed-attempt limit is reached, leave the radio powered with the ignition in RUN for a continuous 30 minutes before trying the correct code again.
Why Did the Radio Lock and Ask for a Code?
The ProMaster City's Uconnect self-locks after losing power. These vans frequently go through battery service and upfit work, so this happens regularly.
Common causes: battery replacement (most frequent), blown fuse after accessory installation, buying pre-owned without the code, or battery fully drained from sitting unused.
The code is derived from the radio's serial number — not the vehicle VIN.
Troubleshooting Common Radio Problems - ProMaster City 2018
The ProMaster City radio label has both the serial number (14 chars: T00AM, T00BE, or TM9 prefix) and a part number (P05... or 68...). Be sure to use the 14-character serial — never the part number.
After 3 wrong attempts, the radio enters lockout for 60 minutes. The display keeps showing "ENTER CODE" but ignores input during the wait.
To reset: Ignition ON, wait 60 full minutes without cutting power. Turning the ignition off resets the 60-minute countdown.
As a compact van, its radio may use DIN-style extraction holes, making removal faster than in larger vehicles. The serial label is on the rear of the unit: 14 chars starting with T00AM, T00BE, or TM9.
No code screen means the radio isn't locked yet. To force the code prompt: briefly disconnect the battery, then restore power and turn ignition ON. "ENTER CODE" comes up on startup.
The ProMaster City uses a touchscreen (Uconnect 5.0" RA1). Press each digit on the virtual number pad. No physical preset buttons are involved. The radio confirms without a separate step after the 4th digit is entered.