2014 Ram 3500 Radio Models We Support
Even within a single year, the 2014 Ram 3500 was built with more than one radios. Start with the one that matches your dash.
Why Is the Radio Asking for a Code?
Uconnect locks automatically after losing power. Heavy-duty work trucks are particularly prone to this because batteries are replaced as part of regular fleet maintenance.
Common causes:
- Battery replacement — by far the top cause
- Blown fuse — especially after upfit installation
- Buying the truck auction without any unlock documentation
- Battery fully drained from storage
The code is derived from the radio's serial number — not the truck's VIN.
How 2014 Ram 3500 Radio Code Lookup Works
Getting your radio code takes only 4 simple steps.
- Locate your radio's serial - this is the only info required by our side.
Unlike when contacting the dealer, no VIN is needed. - Enter the serial number into our generator above.
Our system checks it against a database of supported radios and automatically retrieves the matching security code. - In most cases, the code appears instantly on the screen after payment and is also sent to your email , just in case.
If manual verification is required (rare situations), you'll be informed before checkout. - Once you get it, just enter it into your radio to restore full functionality.
How Code Entry Works on Your Ram Radio
Once the system gives you 2014 Ram 3500 unlock code from the serial number, you're ready to reactivate the radio.
Many drivers get stuck at this stage because input methods can look different across radio versions, but it's usually quick.
When the radio shows ENTER CODE, it means the unit is waiting for the correct numbers.
Step-by-Step - The Correct Way to Enter It
To input the unlock code on the 2014 Ram 3500:
- Turn ignition to ON. The radio display displays "ENTER CODE" or "CODE".
- Touchscreen models (8.4" Uconnect): Use the on-screen keypad to enter each digit of the 4-digit code.
- Non-touchscreen (base Uconnect): Press preset buttons 1-4 to select each digit, then press Enter/OK to confirm.
Lockout: Three incorrect attempts = 60-minute lockout. Ignition must remain ON. Commercial vehicles that frequently have battery disconnects may encounter this lock more frequently.
How to Enter the Code Correctly
Once the correct anti-theft code for your 2014 Ram 3500 radio is in hand, entry is fast - but the radio will lock itself for half an hour if you keep guessing, so confirm the code before you start.
Limited Attempt Warning
You only get three attempts. Three wrong codes in a row place the radio in a WAIT state and the screen reads WAIT. To clear it, the radio must remain powered with the ignition in RUN for a continuous 30 minutes. Switching the key off does not shortcut the timer (the truck may be driven during this time).
Entering the code
- Turn the ignition to RUN or ACC so the radio powers up and shows the CODE / Anti-Theft prompt.
- On the 8.4-inch Uconnect (RA3/RA4), tap each digit on the touchscreen number pad.
- On the 5-inch Uconnect 5.0 (RA2), enter the digits using the on-screen keypad.
- On the base Uconnect 3.0 (RA1), enter the four-digit code using the preset (1-6) buttons in sequence.
- Confirm with the OK/Enter on-screen control or the equivalent hardware button.
- When accepted, the radio returns to the normal home screen and audio resumes.
If it does not unlock
- Stop after the second wrong attempt and re-verify the serial used to obtain the code.
- Make sure no leading letters or trailing digits were dropped from the serial.
- If
WAITappears, leave the radio powered for the full 30 minutes before retrying.
Finding the Radio S/N for Ram
The first step is to find the radio's S/N.
Based on the head unit type used in your 2014 3500, the S/N can usually be found either through the display menu or by checking the label on the radio itself.
Follow the steps below to identify your S/N the right way.
2014 Ram 3500 - Which Radio Did You Get?
The 2014 Ram 3500 carries the same Uconnect head unit family as 2013, with sales codes spanning RA1 through RA4. Most trucks left the factory with one of four possible radios, distinguished by screen size and the presence of a NAV tile.
- Uconnect 3.0 / RA1 - base AM/FM/CD radio on the lowest fleet-spec Tradesman trims. Small monochrome strip display, hard tuning and volume knobs, no touchscreen and no Bluetooth.
- Uconnect 5.0 / RA2 - 5-inch colour touchscreen, common on Tradesman and entry SLT. Six soft keys flank the display, no CD slot, no NAV button, supports Bluetooth, USB and an aux input.
- Uconnect 8.4 / RA3 - 8.4-inch landscape touchscreen, optional on SLT and standard on Laramie. Capacitive shortcut row across the bottom of the screen. No Nav tile on the home screen.
- Uconnect 8.4N / RA4 - 8.4-inch screen with the navigation database enabled. Optional on most trims and standard on Longhorn. A Nav tile sits on the home screen and a SiriusXM Traffic/Travel Link splash appears at startup.
Quick tell: no screen at all = RA1; 5-inch screen = RA2; 8.4-inch screen with no Nav tile = RA3; 8.4-inch screen with a Nav tile = RA4. Sales code is printed on the label on top of the radio chassis.
View the Serial on the Radio Screen
Try the following for your 2014 Ram 3500:
The 2014 Ram 3500 heavy-duty truck is equipped with the same Uconnect infotainment system as the Ram 1500. Depending on trim level, you'll find a Uconnect 3.0/5.0" (standard trims) or Uconnect 8.4" (premium trims).
For 8.4" Uconnect (RA3): Press and hold the Climate Up, Climate Down, and Front Defrost buttons at the same time for 5 seconds to launch Dealer Mode. Then go to: System Info → Radio Part Info → Serial Number.
For base Uconnect: Dealer Mode is not supported. Physical removal is necessary to access the serial label.
Pull the Serial Number From the Touchscreen
If your 2014 Ram 3500 has the 8.4-inch Uconnect, you can usually pull the serial number directly off the screen via a hidden dealer/diagnostic menu - much faster than removing the radio from the dash. The smaller RA1 and RA2 head units do not have a reliably documented on-screen serial readout for this generation.
Uconnect 8.4 (RA3) and Uconnect 8.4N (RA4)
- Place the ignition in the RUN position so the 8.4-inch touchscreen is fully booted.
- Press and hold the driver's temperature UP, temperature DOWN and front DEFROST buttons together for around 7 seconds.
- When the dealer/diagnostic menu opens, select the radio-information entries near the top of the list - they list serial numbers, hardware/software revisions and similar identifiers.
- Note the full serial exactly as printed, including any letters at the start such as
T00AMorTM9. - Press Done, or cycle the ignition off/on, to exit the menu.
Uconnect 5.0 (RA2) and Uconnect 3.0 (RA1)
- An equivalent on-screen serial-number readout for these smaller radios is not consistently documented for the 2014 Ram 3500.
- If the dealer-mode shortcut does not surface a serial entry, fall back to the chassis-label method described in the removal block.
Access the Serial by Pulling Out the Radio Unit
If the serial number cannot be accessed through menu, use the removal method.
Most Ram 3500 original radios include a sticker with the serial number printed on the chassis.
Process details:
- Ensure the ignition is off.
- Lift away surrounding dashboard trim.
- Release clips holding the radio.
- Pull forward to inspect the label.
To remove the radio from the 2014 Ram 3500:
- Turn off the vehicle and remove the negative battery cable for safety.
- Detach the dashboard trim panel using a plastic pry tool. Ram heavy-duty trucks tend to have more robust trim pieces compared to lighter models.
- Unscrew the four Torx T20 mounting screws securing the radio to the dash bracket.
- Ease the radio out and find the serial label on the unit housing.
HD Truck Note: Work truck trims of the 2014 3500 may have a simpler center stack that makes radio removal slightly easier than Laramie or Limited trims.
Removing the Radio to Read the S/N Tag
If the on-screen method is unavailable or the radio is stuck at the CODE prompt, the chassis label is the most reliable source for the serial number on a 2014 Ram 3500.
Safety first
- Turn the ignition fully off and remove the key.
- Disconnect the negative terminal of the 12V battery.
- Wait several minutes before working near the dash so airbag circuits can fully discharge.
- Stay clear of yellow airbag wiring while removing trim.
Tools to have ready
- Plastic trim/panel pry tools to release the dash bezel without scratches.
- A T20 Torx driver for the screws hidden behind the rubber beauty plates at the top of the bezel.
- A Phillips driver for the two screws inside the lower console cubby (if your truck has the centre floor console).
- A 7 mm socket or driver for the four radio retaining screws.
- A phone/camera to photograph the chassis label.
Removal overview
- At the top of the dash bezel, lift the rubber RAM-branded beauty plate with a fingernail or plastic pick to reveal two T20 Torx screws and back them out.
- Lift the rubber plate inside the cubby above the centre HVAC vents to reveal a single T20 screw and remove it.
- If your truck has the centre floor console, lift the rubber pad at the front of the console well and remove the two Phillips screws underneath.
- Starting at a lower edge, gently pry the dash bezel outward; it is held by retaining clips. Walk the tool around the perimeter to release each clip.
- Pull the bezel forward and unplug any small switch/HVAC connectors on its back.
- With the bezel off, undo the four 7 mm screws now visible at the corners of the radio chassis.
- Slide the head unit out and disconnect the main wiring harness and antenna lead.
Where the serial sits
- Look for a printed label on the metal chassis - typically on the top or side face.
- Copy the long alphanumeric string next to the barcode and double-check similar characters (O vs 0, I vs 1).
Tips
- Photograph the label so the serial is preserved as a permanent reference.
- Reinstallation is the reverse: harnesses on, four 7 mm screws home, bezel pressed in until clips seat, T20 and Phillips screws restored, then reconnect the battery.
Example: Ram 3500 serial number label location
These are the Common Serial Formats
The 2014 Ram 3500 uses the same radio components as other Ram trucks. Serial number prefixes:
T00AM– Harman Uconnect (standard prefix)T00BE– Continental Uconnect variantTM9– Earlier Harman unitsT0MYD– Newer Harman units (2019+)
The 2014 3500 may have: RA2 (4.3" base), RA1 (5.0"), RA3 (8.4" Classic), or RA4 (8.4" 4C, newer). Serial is 14 characters.
Reminder The serial number starts with a letter prefix (T00AM, T00BE, etc.) – do not confuse it with the FCA/Stellantis part number (starts with P05064 or 68).
Standard Serial Number Patterns for This Radio
The 2014 Ram 3500 was supplied with several different Uconnect head units, each from a different manufacturer, so the serial-number style depends on which radio is fitted. The patterns below are the ones most often reported for this generation.
Continental-supplied Uconnect 8.4 (RA3 / RA4)
- Frequently shown with a
T00AMprefix followed by a numeric tail, for example a string resemblingT00AM1234567. - The prefix is printed inline with the rest of the serial on the chassis label.
Panasonic-supplied Uconnect units
- Often start with
TM9followed by additional digits or letters. - This pattern has been widely associated with Panasonic-built Mopar radios from the Uconnect 8.4 era.
Uconnect 5.0 (RA2) and Uconnect 3.0 (RA1) base radios
- Also carry a printed serial label, but the prefix can vary by supplier batch.
- Read the full string off the label rather than assume a fixed pattern.
If the alphanumeric you read does not match any of these examples, double-check that you have copied the serial line rather than the part number. The serial is normally the longest string on the label and is the one tied to the barcode.
Understanding Unlock Issues with Your 3500
No code prompt means the anti-theft hasn't triggered yet. To force the code screen: pull the radio fuse and reinsert it, then restore power and turn ignition ON. The "ENTER CODE" screen shows on startup.
HD Ram trucks have a mix of radios (RA1/RA2/RA3/RA4 depending on trim and year). Each unit's label shows both the serial (14 chars: T00AM, T00BE, TM9, or T0MYD prefix) and the part number (P05... or 68...). Just the serial generates the unlock code.
Base trim radios often have dirty labels. Wipe it down before reading, or photograph it and zoom in to check every digit.
HD Ram radios may have the serial accessible via Dealer Mode (8.4" RA3: hold Climate Up + Climate Down + Front Defrost 5 sec; then System Info → Radio Part Info → Serial Number) or on the physical label on the unit housing.
Serial: 14 chars starting with T00AM, T00BE, TM9, or T0MYD. Don't confuse this with the part number (P05... or 68...).
The Uconnect locks after 3 wrong entries. The screen still shows "ENTER CODE" or "CODE" but blocks all input.
To reset: Ignition ON, 60 full minutes without switching off the truck. Commercial Ram trucks that get turned off frequently must finish the full wait without power interruption. Cycling the ignition resets the 60-minute timer.
HD Ram code entry depends on radio trim: 8.4" Uconnect (RA3/RA4) uses touchscreen-only entry — press each digit on the virtual number pad. Base Uconnect (RA1/RA2) uses preset buttons 1–4 to cycle each digit, then Enter/OK to confirm.