Why Is the Radio Asking for a Code?
The 2014–2018 Jeep lineup, radio lockouts are common because of:
- Battery disconnect or replacement — the most common trigger on all Uconnect 8.4" vehicles. Each battery event locks the radio.
- Dead or drained battery — Jeeps used off-road have higher electrical loads, making it more likely the battery dies and triggers the lock.
- Blown fuse — fuse replacement or failure also triggers code entry.
- Used vehicle purchase — Jeeps are popular used vehicles, and the unlock code history is often missing at resale.
Your code is tied to the serial number and never changes.
Can't Locate Your Unit's Serial Number? Follow These Steps for Jeep Grand Cherokee 2014
Very important fact to know is that factory radios use a unique S/N to identify each unit.
The security system matches the code directly to this serial.
Unlike car-specific data like VIN or registration info, it is not determined by the model or production year, so you'll be able to generate it even if you have a radio that you installed afterwards.
Depending on the maker and radio installed in your Jeep Grand Cherokee, the retrieval method varies.
These are the most reliable ways to find it.
Factory Radios on the 2014 Jeep Grand Cherokee
The 2014 model year is the start of the WK2 mid-cycle facelift, and the Grand Cherokee moved to the new Uconnect generation built on the Harman/Continental platform. Three head units were offered, separated by screen size and the presence of factory navigation.
- Uconnect 5.0 / RA2 - standard on Laredo and entry trims. A 5-inch color touchscreen with capacitive shortcut keys flanking the screen, AM/FM/SiriusXM and Bluetooth, but no CD slot and no NAV button.
- Uconnect 8.4A / RA3 - 8.4-inch landscape touchscreen, optional on Limited and standard on most Limited and Overland builds. Capacitive Radio/Media/Controls/Climate/Phone/Apps row along the bottom of the screen. No Nav tile on the home screen.
- Uconnect 8.4AN / RA4 - same 8.4-inch hardware as the RA3 but with the Garmin-based navigation database enabled, plus HD Radio and SiriusXM Traffic/Travel Link. Standard on Summit and SRT, optional elsewhere. A Nav tile sits on the home screen.
Quick tell: 5-inch screen = RA2; 8.4-inch screen with no Nav tile = RA3; 8.4-inch screen with a Nav tile/map = RA4. The sales code is printed on the label on top of the radio chassis.
Find Your Serial Number on the Radio Display
Try the following for your 2014 Jeep Grand Cherokee:
The 2014 Jeep Grand Cherokee is equipped with the Uconnect 8.4" (RA3) touchscreen. You can find the serial number using Dealer Mode directly from the display:
Climate Button Method:
- Turn ignition to ACC or ON (engine off).
- Press and hold the Climate Up, Climate Down, and Front Defrost buttons for about 5 seconds.
- Dealer Mode loads on the 8.4" screen.
- Select: System Info → Radio Part Info → Serial Number.
Alternative: On the 2014 Grand Cherokee, you can also use holding the Temp Up (red) + Temp Down (blue) buttons for 5 seconds to open Engineering Mode as an alternative.
Find Your Serial Number on the Radio Display
2014 Grand Cherokees fitted with the 8.4-inch Uconnect support a hidden dealer/diagnostic menu that can show the radio's internal serial number on the touchscreen. Reading it on screen is much faster than dropping the unit out of the dash.
Uconnect 8.4A (RA3) and Uconnect 8.4AN (RA4)
- Start the engine or place the ignition in the RUN position so the touchscreen powers up fully.
- Press and hold the driver's temperature UP, temperature DOWN, and front DEFROST buttons together for around 7 seconds.
- The hidden dealer/diagnostic menu should appear on the 8.4-inch display.
- Open the entries that show radio information (typically the first options) - they list serial numbers, software/hardware revisions and similar identifiers.
- Write down the full serial number exactly as shown, including any leading letters such as
T00AMorTM9. - Exit the menu by pressing Done/Back or by cycling the ignition off and on.
Uconnect 5.0 (RA2)
For the smaller 5-inch base unit, on-screen retrieval of the radio's internal serial number is not consistently documented for the 2014 Grand Cherokee. If the dealer-mode shortcut does not bring up a serial entry on this radio, fall back to the chassis-label method described in the removal block.
Grand Cherokee's Hardware Label Method
If the serial number cannot be accessed via display, use the pull-out method.
Most Jeep Grand Cherokee original radios include a tag with the serial number printed on the casing.
The process:
- Shut down the car.
- Lift away surrounding dashboard trim.
- Loosen screws holding the radio.
- Move slightly to inspect the label.
If Dealer Mode is blocked on your 2014 Jeep Grand Cherokee, this is how to take out the radio:
- Pry off the center trim – Carefully use a trim tool to pop off the center stack bezel around the 8.4" screen. Jeep trim pieces have strong friction clips.
- Unscrew 4 mounting screws – Typically Torx T20 or Phillips screws.
- Slide the unit forward – Pull gently to reveal the serial label on the side or top of the chassis.
Cables at the back can stay connected while you read the serial number.
View Serial by Pulling Out the Radio Unit
If the hidden menu does not show a serial number, or if the radio is fully locked at the CODE prompt and you cannot reach the dealer menu, the most reliable way to read the serial on a 2014 Grand Cherokee is to remove the head unit and read the printed label on its chassis.
Safety first
- Switch the ignition fully off and remove the key.
- Disconnect the negative terminal of the 12V battery.
- Wait at least a few minutes before touching wiring near the dash so airbag circuits can fully discharge.
- Avoid pulling on yellow airbag-related harnesses while working behind the bezel.
Tools you will need
- Plastic trim/panel pry tools to lift the bezel without scratching the dash.
- A 7 mm socket with a small ratchet or driver for the radio retaining screws.
- A pen/phone camera to record the serial label clearly.
Removal overview
- Begin at the lower portion of the center bezel by the climate controls and pull it gently outward; this lower section is held by retaining clips.
- With the lower bezel out of the way, undo the two exposed screws and then ease off the upper bezel that frames the radio.
- Remove the four 7 mm screws that hold the radio chassis to the dash frame.
- Slide the head unit toward you and unplug the wiring harnesses and antenna lead from the back.
Where the serial is printed
- Look at the top, side, or rear face of the metal chassis for a white or silver thermal-printed label.
- The label shows a part number, a barcode and a serial number - copy down the alphanumeric string that begins with letters such as
T00AM,TM9or similar.
Tips
- Photograph the label rather than relying on handwriting - the characters can be easy to misread (O vs 0, I vs 1).
- Reinstallation is the reverse: connectors back on, four screws home, then snap each bezel piece into place and reconnect the battery.
Example: Jeep Grand Cherokee serial number label location
S/N Patterns and Prefixes
The 2014 Jeep Grand Cherokee Uconnect 8.4" is made by Harman or Continental. Common serial number prefixes:
T00AM– Standard Harman prefix (VP2/RA3)T00BE– Continental variantTM9– Older Harman production
Radio designations: RA3 (base 8.4"), VP2 (8.4" with Alpine or Harman Kardon audio). Serial: 14 characters, alphanumeric (e.g., T00AM394958584).
Note Do not use the part number (starts with P or 68). Only the serial generates the code.
Typical Serial Number Formats for 2014 Grand Cherokee Radios
The radios fitted to 2014 Grand Cherokees were sourced from different suppliers, and each one tends to use its own serial-number style. The patterns below are typical of what owners and unlock services commonly report for this generation.
Continental-supplied Uconnect 8.4 (RA3 / RA4)
- Often shown with a
T00AMprefix followed by a string of digits, for example a serial resemblingT00AM1234567. - The prefix is usually printed inline with the rest of the serial on the radio's chassis label.
Panasonic-supplied Uconnect units
- Some 2014 head units instead carry a
TM9style prefix, typically followed by additional alphanumeric characters. - This pattern has been widely associated with Panasonic-supplied Mopar radios across the early Uconnect 8.4 era.
Uconnect 5.0 (RA2)
- The 5-inch base radio's serial is also printed on the chassis label, but the prefix can vary by supplier batch.
- It is safer to read the full string off the label rather than assume a fixed format.
If the serial you read does not match any of these patterns, double-check by comparing the label against the part number - the serial line is usually the longest alphanumeric string and is the one tied to the barcode.
Got the Code? Here's How to Enter It
After locating the S/N and generated the unlock code, the final part is entering it into your radio.
Jeep OEM units display a locked screen when ready for input.
The process is usually quick, but button layouts and confirmation methods may vary depending on the radio version installed in your Grand Cherokee.
Detailed Entering Instructions for Grand Cherokee 2014
To input the code on the 2014 Jeep Grand Cherokee's Uconnect 8.4":
- Ignition ON. The screen shows "ENTER CODE" or ----.
- Enter via the touchscreen number pad for each digit of the 4-digit code.
- Radio restores function after the 4th digit – no confirm button needed.
Lockout: 3 wrong entries = 60-minute lockout. Keep ignition ON for the entire period. Do not turn off – it resets the timer.
Step-by-Step Code Input Guide
Once you have the correct anti-theft code for your 2014 Grand Cherokee radio, the entry process itself is straightforward, but the unit will lock you out for an extended period if you make repeated mistakes.
Limited Attempt Warning
You usually only get three attempts. After three successive wrong codes the radio enters a WAIT state and the display shows WAIT. To clear it you must leave the ignition in the RUN position with the radio powered for a continuous 30 minutes before trying again. Do not guess - confirm the code matches the serial you actually read off this radio.
Entering the code
- Turn the ignition to RUN or ACC so the radio powers up and shows the CODE / Anti-Theft prompt.
- On the 8.4-inch Uconnect (RA3/RA4), enter each digit by tapping the on-screen number pad.
- On the Uconnect 5.0 (RA2) base radio, enter the code by pressing the corresponding preset (1-6) buttons in sequence.
- Confirm with the OK/Enter on-screen control or the equivalent hard button.
- If accepted, the radio returns to its normal home screen and audio resumes.
If it does not work
- Stop after the second wrong attempt and recheck the serial you used to obtain the code.
- Make sure no leading or trailing characters were dropped from the serial.
- Wait out the 30-minute lockout if
WAITappears - cycling the key off does not bypass it.
Steps to Unlock Your 2014 Jeep Grand Cherokee Radio
- Rather than relying on Jeep dealership lookup or online threads you can find the code online with the radio serial number.
- Identify the serial number. The best place to search is on the unit itself, and sometimes you can see it on the Grand Cherokee's radio screen.
- Type it into the field above, and our software will calculate the correct 2014 Grand Cherokee unlock code.
- After receiving your code, input it using Grand Cherokee's radio controls to unlock the system fully.
- The entire process takes just a short moment and requires minimal effort.
Fixing Common Code Entry Problems for 2014 Grand Cherokee
The recommended way to find the serial on the 2014 Jeep Grand Cherokee's Uconnect 8.4" is Dealer Mode: hold Climate Up + Climate Down + Front Defrost for 5 seconds, then go to System Info → Serial Number.
- Serial number — 14 characters, starting with
T00AM,T00BE, orTM9. This is the one to submit. - Part number — begins with
P05or68. Not the serial.
Dealer Mode displays the serial clearly and avoids the chance of confusing similar-looking characters on a printed sticker.
After 3 wrong attempts, the Uconnect 8.4" activates a 60-minute lockout and displays "WAIT" or "LOCKED". To handle the lockout:
- Keep the ignition ON for the entire 60 minutes.
- Cycling the ignition adds more wait time rather than helping.
On Jeep models from this era, the lockout timing is uniform across all trims. Once the wait ends, try again carefully.
When the code is rejected on the Uconnect 8.4" typically points to a serial number error. On the Jeep Uconnect radio label, there are two important identifiers: the serial number (T00AM, T00BE, or TM9, 14 characters) and the part number (P... or 68...). Only the serial is used for code generation.
The easiest way to confirm the serial on this 2014 Grand Cherokee is via Dealer Mode rather than physical removal. Reach out for a free re-check if the code was rejected.
The Uconnect 8.4" (RA3/VP2) on the 2014 Jeep Grand Cherokee uses a touchscreen number pad exclusively — no physical preset buttons are involved in code entry. Once the "ENTER CODE" prompt is on screen:
- Press each digit on the touchscreen.
- The radio auto-unlocks after the final number — no confirm step is required.
If the touchscreen is unresponsive, restart by turning the ignition off and back on for 20–30 seconds.
Should the radio not show a code prompt after a power interruption on the 2014 Jeep Grand Cherokee:
- Verify that the ignition is in the ON position — not ACC — and wait 15–20 seconds for the system to boot.
- Check the radio fuse — a blown fuse will prevent the radio from powering on.
- Certain Uconnect 8.4" units may need a screen tap to trigger the code entry prompt after startup.
Should nothing appear, the fuse panel is the primary thing to check.